Service Technician
1 week ago
Company Description
ICS Cool Energy is a leading specialist in process temperature control, offering customized and energy-efficient solutions tailored to unique operational needs. With expertise spanning the development, manufacture, installation, hiring, and servicing of equipment, we provide reliable temperature control solutions for applications ranging from -40°C to 400°C. Our full turnkey services include equipment sales, flexible hire packages, and comprehensive service agreements. We take pride in delivering innovative solutions that meet the highest standards of quality and efficiency.
Role Description
This is a full-time remote role for a Service Technician. The Service Technician will be responsible for performing maintenance, troubleshooting, and repair of temperature control systems, ensuring their efficient operation. Additional responsibilities include providing field service support, maintaining customer satisfaction through excellent service delivery, and ensuring timely responses to customer needs and site visits.
Qualifications
- Proficiency in Maintenance, Maintenance & Repair, and system upkeep
- Strong skills in Troubleshooting and diagnosing technical issues
- Experience in Field Service roles, including on-site system servicing
- Excellent Customer Service skills to ensure client satisfaction
- Self-motivation with the ability to work independently and remotely
- Technical proficiency in temperature control systems or HVAC systems is a plus
- Relevant technical certifications or vocational training preferred
- Strong communication and organizational skills
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