Interim Business Continuity Programme Manager

Role Purpose

The post-holder plays a key role in maintaining the resilience of Haringey, ensuring that essential Council services can continue to be delivered to local communities. They will lead the Councils Business Continuity Programme and take lead responsibility for resilience assurance reporting both internally and to the London level.

Main Responsibilities

1. To be the lead practitioner for business resilience, maintaining a robust business continuity management programme to ensure continued improvement across the Council that reflects national guidance, professional standards, good practice guidelines and evidence.
2. To lead, provide oversight and manage governance arrangements supporting business continuity, including the Corporate Business Continuity Policy, reporting to senior officer and Member boards and forums to ensure an ongoing commitment to resilience.
3. To develop and take ownership of the Business Continuity Risk Register, working collaboratively with Services across the organisation to communicate and identify key risks, and to facilitate the resilience-building activities to provide mitigations.
4. To lead the annual business impact analysis process, generating in-depth understanding and insights into the vulnerabilities and resilience of Haringey and reporting annually on key findings.

To maintain the corporate business continuity plan, ensuring alignment with organisational change, and the Borough Plan Priorities.

1. To work collaboratively across the organisation, to develop, specify and deliver a programme of organisational development activities designed to building resilience in the organisation, including communications activity, training, and a programme of testing, and exercising to validate business continuity plans on an agreed cycle.
2. To be the lead advisor, providing subject matter expertise, advice, and support to Heads of Service and Senior Managers to improve the resilience of their Service.

To play a leading role in building cyber resilience, working closely with Digital Services and Audit and Risk Management, to include the commissioning and development of cyber awareness training, workshops, and exercises.

1. To lead on resilience assurance activities for the Council, including reporting on Resilience Standards for London, business continuity assurance, and internal governance reporting.

Generic Responsibilities

1. Understanding, knowledge, and ability to follow guidelines that ensures compliance with Health and Safety at Work, Data Protection, and other statutory requirements.
2. Understanding and commitment to promoting and implementing the Councils Equal Opportunities policies.
3. Knowledge and experience of using IT.
4. To undertake any other temporary responsibilities aligned with the overall purpose and grade of the role.

Knowledge, Qualifications, Skills, and Experience

Abilities/Experiences

At least 2 years experience of as a business resilience practitioner in a medium to large organization.

Experience of leading/managing staff and project teams.

Ability to develop and maintain successful, collaborative business relationships with staff at all levels, internally and externally.

Ability to cope with crisis situations, retaining the ability to think clearly, communicate confidently and work to a high standard under pressure.

Extensive experience of analysing business problems and applying standards and good practice to provide excellent advice and appropriate solutions that meet the needs of clients.

Ability to cope with conflicting and competing goals, planning effectively, and working systematically, with excellent attention to detail.

The highest levels of integrity, professionalism, and commitment.

Qualifications

Evidence of qualifications or professional development in business continuity management.

Membership of a relevant professional body (such as the Business Continuity Institute (BCI)).

Knowledge/Skills

Detailed and thorough knowledge of business continuity standards and good practice and the confidence to demonstrate professional leadership.

Excellent communication skills, both verbally and in writing, including presentation and report-writing skills.

The skills and knowledge to design and deliver staff learning and development programmes, using a range of appropriate techniques.

The team working skills to work flexibly across boundaries, contributing to wider team and corporate goals and objectives.