Insights Director

Who We Are
Escalent is a top human behavior and analytics advisory firm specialising in industries facing disruption and business transformation. As catalysts of progress for more than 40 years, we tell stories that transform data and insights into a profound understanding of what drives human beings. We help businesses turn those drivers into actions that build brands, enhance customer experiences and inspire product innovation.

Role Overview
At Escalent, the Insights Director is a senior-level role that helps the Sector leader fulfil on the objectives for projects while maintaining strong client relationships. Depending on the account team's size and needs, this role may lead specific client accounts or direct the day-to-day project related decisions and client correspondence.

Insights Director roles which have no sales quota but serve a critical role in sales by delivering high calibre insights and consulting that make clients want to work with us.

Insights & Consulting Positions Are Accountable For

• Presenting insights that address the client or industry's needs.
• Proper application of analytical techniques & tools
• Sound process & integrity of insights

Responsibilities

• Lead the development of insights and storytelling and own the data analysis and reporting phases of our work.
• You will work closely with your fellow team members in other Insights roles, in Project Management positions and Sales & Strategic Growth roles in delivering our solutions in a high-quality manner.
• You will leverage a variety of methods and tools and will have the benefit of collaborating with experts across Escalent, including our Centers of Excellence like Marketing & Data Sciences for advanced analytics, our Qualitative team, Syndicated & Javelin practices or external partners in Behavioral Science, etc.
• As you gain understanding of the nuances of the types of projects (methodologies), a particular client, the industry (or industries), and Escalent solutions, you offer consultative guidance to clients and colleagues.

Basic Qualifications

• Must have a Bachelor's degree in a related field
• Minimum of 7 years of related experience designing and delivering primary market research

• Highly skilled in the area of Leadership

• Able to effectively provide oversight and direction to project teams completing primary research projects

• Capable of supervising the Insights team for the Sector if needed
• Able to mentor and develop junior and mid-level Insights professionals relative to research methods, analysis, storytelling and client interface
• Leads in a manner that supports positive morale

• Account faming

• Skilled in proposal writing, able to lead the process autonomously if needed

• Considered "Highly skilled" in analytics functional skillset

• Breadth of research methodology expertise & experience including survey / instrument design

• Able to distil findings into meaningful insights

• Formation of story architecture

• Highly skilled in all aspects of Reporting (deliverables)

• Prescriptive / Consultative Writing skills – reports and client communications

• Data viz / PPT / Excel
• Autonomous report design / analysis plan

• Strong presentation and storytelling abilities

• Ability to manage a number of client engagements concurrently

• High degree of professionalism & situational awareness (particularly related to client interactions)
• Highly collaborative, capable of getting others across the organization to collaborate

Preferred Qualifications

• Advanced degree is preferred

Explore our Careers and Culture page to learn more about the people behind the brand:

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, colour, sex, sexual orientation, gender identity, religion, national origin, disability, age, or other legally protected status.