Customer Service Assistant

7 days ago


Liverpool L LG, United Kingdom BritBET Full time

£ £13.50ph (dependent on role)

Welcome to Britbet

We are looking for Customer Service Assistants to work with us in our Betting team in the public,restaurant and hospitality areas in some of our 55 racecourses around the UK. When you apply you will be able to chose your most local racecourse as your 'home course' and see the regional team it is a part of.

On your application,please choose your closest racecourse as your home course. Please be mindful of the other racecourses in your team as you likely be expected to work at more than one in your area. One of our recruitment team will confirm this with you after your application if you have selected incorrectly.

Who are we?

Britbet are a partnership set up by the majority of British racecourses in order to provide betting to racecourse customers and other racing enthusiasts. We sell 'Tote' branded bets to racecourse customers as a key part of the race day experience. We're currently looking for enthusiastic people to join our organisation.

Who are we looking for?

  • Applicants 18+
  • Excellent customer service skills - 1 year experience preferred
  • Ability to work with cash confidently/good mental arithimetics - 1 year experience preferred
  • Confident speaking to the general public
  • Drivers/keen travellers are ideal for most regions
  • No prior experience needed as paid training is provided

What does the role entail?

  • You will place the customers bet/s on the terminals when approached
  • Pay out winnings to customers who present you with a winning ticket
  • Providing an excellent level of customer service
  • Cash handling effectively and cash up your float at the end of each race day
  • Confident in talking to customers about their day,as well as odds and non-runners etc (this is displayed on your screen) - going the extra mile to provide a pleasant,friendly experience for all

Why work for us?

  • Working in a friendly and supportive environment
  • A fun and fast-paced customer service role
  • Competitive hourly rate and holiday pay
  • Receive travel pay to work at other racecourses
  • Casual work - no minimum amount of hours or days required
  • Work at some of the most prestigious racecourses and racing events in the country
  • Free on-site parking

Uniform

  • White shirt/blouse,black smart trousers/skirt,black smart shoes.

Salary

  • Minimum £11.75 per hour + holiday pay 13.3%
  • Increased rate for Cheltenham Festival and other large fixtures
  • Monthly pay
  • Holiday pay can be accrued or paid out monthly based on preference

We hope to hear from you soon



  • Liverpool L, United Kingdom GMJJ GROUP LTD Full time

    Job Title: Customer Service Assistant (Morrisons Daily / Esso Forecourt / Greggs Food to Go)Employer: GMJJ Group LtdLocation: Academy Business Park, County Road, Liverpool, L33 7ANJob Type: Part-time, PermanentHours: 16–30 hours per week, shift-based (including weekends on a rota)Shifts: We operate day and night shifts. Candidates must be available for...


  • Liverpool L, United Kingdom CRA GROUP RECRUITMENT AND PAYROLL LTD Full time £20,000 - £30,000 per year

    6 - 7 Month Contract With A Local AuthorityJob PurposeTo provide high-quality information, advice, and guidance to customers on a range of council services. To resolve enquiries at the first point of contact where possible, or to refer customers for further support as required. To assist customers in accessing digital services, particularly those who are...


  • Liverpool L BJ, United Kingdom Eurest Full time

    Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Eurest on a part time basis, contracted to 20 hours per week.As a Customer Services Assistant, you will contribute to a passionate and friendly team working...


  • Liverpool L AP, United Kingdom Decathlon Full time

    LOVE SPORT? WANT TO HELP PEOPLE? PROBLEM SOLVER?IF YES, THIS IS THE PERFECT ROLE FOR YOUAs a Customer Experience Advisor you'll be providing the best care for our customers, both in-store and online. To put it simply, the purpose . The most important part of your role is to ensure that all customers leave delighted with our products and your service.What...

  • Customer Service

    4 days ago


    Liverpool L DH, United Kingdom NatWest Group Full time

    Join us as a Senior Personal Banker in LiverpoolYou'll proactively support customers, helping them realise the full benefits of our service through our digital channels, as well as helping them with more complex financial needs such as home buying and protectionWith no two days the same, you can expect lots of variety as you help us deliver a banking service...


  • Liverpool, United Kingdom FunBox Entertainment (UK) LTD Full time

    FunBox Entertainment (UK) LTD are a fast growing and innovative company delivering excitement and excellence with our Family Entertainment Center's. We are driven to provide fun by providing the highest quality amusement arcade experience. As a Customer Service Assistance...you’ll be making sure customers receive an excellent experience, reaching daily...

  • Account Manager

    2 days ago


    Liverpool L LG, United Kingdom Aabyss Full time

    About AabyssAabyss exists to enable and support organisations with technology, empowering them to grow and fulfil their goals. Our niche is in IT Security & Support, and we're driven by a culture that values going the extra mile, being willing to help, and staying eager to learn and develop. We challenge comfortably, pushing boundaries to find better ways...


  • Liverpool, United Kingdom Euro Garages Full time

    **Role**: Customer Service Assistant **Location**: Liverpool, L11 2ST **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...


  • Liverpool L AH, United Kingdom Baltic&co Full time £20,000 - £40,000 per year

    Are You a People Person with a Passion for Customer Service?If you thrive on building relationships, problem-solving, and delivering exceptional customer experiences, this is the opportunity for youWe are a fast-growing sales and marketing company representing a range of renowned clients across multiple campaigns. Our mission? To connect brands with their...


  • Liverpool, United Kingdom EURO GARAGES LIMITED Full time

    **Role**:Customer Service Assistant **Location**:_Fazakerley, L11 2ST_ **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£10.05 above 18 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...