Team Leader

The Cwmbran family is recruiting
We are looking for a part time Team Leader position working 24 hours over 3 days a week (flexibility regarding days can be discussed at interview).

As a Team Leader within Cwmbran Day Opportunities, you will play a key role in supporting adults with physical and learning disabilities, including complex needs. Working with the current Team Leader and reporting directly to the Service Manager, you will lead a team of support staff to deliver high-quality, person-centred care and meaningful day experiences. You'll ensure the smooth running of daily operations, uphold regulatory standards, and foster a positive, inclusive environment that promotes independence, engagement, and well-being.

About You
About The Role

Key Responsibilities

• Operational Support
• Assist the Service Manager in the day-to-day running of the service, including staffing, scheduling, and resource coordination.
• Ensure compliance with the local authority and health and safety regulations.
• Uphold Salutem policies and procedures across all aspects of service delivery.
• Team Leadership
• Lead and motivate support staff, ensuring they are well-trained, supported, and delivering high standards of care and support.
• Support recruitment, induction, and retention of staff, including hands on cover when needed.
• Conduct regular supervisions and staff appraisals, identifying development needs and opportunities.
• Promote a culture of teamwork, inclusivity, and continuous learning.
• Plan and coordinate meaningful, person-centred activities for support workers to deliver, ensuring they align with individual goals, interests, and developmental needs.
• Chair team meetings in the absence of the Service Manager, ensuring effective communication, continuity, and follow-up on actions.
• Person-Centred Planning
• Ensure individual support plans are in place and regularly reviewed, reflecting each person's goals, preferences, and needs.
• Work collaboratively with the wider multidisciplinary team to support individuals with complex physical, mental health, or behavioural needs.
• Monitor service delivery to ensure plans are followed and outcomes are achieved.
• Ensure that planned activities contribute to personal development, social inclusion, and overall well-being.
• Quality and Compliance
• Participate in audits and reviews to maintain high standards of care and compliance.
• Support quality improvement initiatives and ensure accurate documentation, including support plans and risk assessments.
• Assist in preparing for inspections, internal and external reviews.
• Safeguarding and Risk Management
• Identify and manage risks to individuals and staff, ensuring appropriate safeguards are in place.
• Ensure safeguarding protocols are followed and incidents are reported and addressed promptly.
• Promote awareness and adherence to safeguarding policies among staff.
• Family and Stakeholder Engagement
• Act as a point of contact for families and carers, maintaining open and empathetic communication.
• Keep families informed of changes in support or health status.
• Champion a person-centred approach that respects individual rights and choices.
• Resource Coordination
• Support the Service Manager in managing budgets and resources effectively.
• Oversee stock levels and ensure the service is equipped to meet individual needs.
• Contribute to cost-effective rota planning and resource use.

Person Specification
Qualifications

• QCF Level 3 in Health and Social Care (or equivalent) is essential.

Experience

• Experience in a leadership role within adult social care, ideally in day services or complex care settings.
• Background in supporting individuals with physical, learning, and/or mental health needs.

Skills And Abilities

• Strong leadership, organisational, and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to manage priorities and remain calm under pressure.
• Knowledge of safeguarding, regulatory standards, and person-centred care principles.

Desirable Attributes

• Passion for supporting adults with complex needs and enhancing their quality of life.
• Commitment to continuous improvement and high standards of care.
• Proactive and hands-on leadership style.
• Empathetic, patient, and resilient.

This role is ideal for someone who thrives in a leadership position, values person-centred care, and is committed to creating meaningful opportunities for individuals in a dynamic day service environment.

Our Core Values:

Supportive: Helping everyone reach their full potential.

Ambitious: Striving for the best outcomes.

Loyal: Prioritising our staff and the people we support.

Unique: Innovating without compromising quality.

Transparent: Fostering openness and mutual respect.

Engaging: Partnering with everyone involved.

Meaningful: Offering fulfilling opportunities.

Why Choose Us?

Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support.

Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support.

Financial Support: Flexible pay with Wagestream, utility bill savings, Money Helper, and Life Assurance.

Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities.

Still not convinced?

We have been recognised as a Top Employer 2025 in the United Kingdom.

We have been named as a Top 50 Inspiring Workplace Uk & Ireland

We are a Disability confident committed company.

We have a high percentage of Good or Outstanding homes and all our children's home are rated Good or Outstanding.

Salutem Care and Education is dedicated to protecting and promoting the well-being of children, young adults, and vulnerable individuals. As part of our safer recruitment process, the successful candidate will be required to complete thorough pre-employment checks, including an enhanced DBS and, where applicable, overseas criminal record checks.