Lead Dynamics 365 Developer and Support

7 days ago

London, Greater London, United Kingdom Xpand Group Full time £90,000 per year
Job Title: Dynamics 365 Developer & Support Engineer (Lead)

Location: Hybrid - London (2 to 3 days on site)
Salary: £87,000 per annum + benefits
Contract Type: Permanent
Overview

We're recruiting a Dynamics 365 Developer & Support Engineer (Lead) to take ownership of the design, development, and support of Microsoft Dynamics 365 and Power Platform solutions.

This is a senior, hands-on role blending development leadership with day-to-day technical support. You'll shape solution design, drive integrations, and ensure robust, secure, and high-performing systems across a complex Microsoft ecosystem.
Key Responsibilities

Development
  • Design, develop, and enhance Dynamics 365 CE applications aligned with best practice.
  • Build and configure workflows, plugins, automations, and integrations across Power Platform (Power Apps, Power Automate, Dataverse, Power BI).
  • Integrate Dynamics 365 with Azure Logic Apps, API Management, and other enterprise services.
  • Implement and manage CI/CD pipelines and GIT version control.
  • Collaborate closely with Product Managers and business users in an Agile SCRUM environment.
  • Ensure quality assurance and compliance with OWASP Top 10 and security standards.
Support
  • Provide 2nd and 3rd line support across Dynamics CRM applications.
  • Manage incidents, service requests, and changes following ITIL processes.
  • Monitor CRM performance and proactively resolve operational issues
Skills & Experience Required

Essential
  • Proven technical expertise in Dynamics 365 CE configuration and customisation.
  • Hands-on with Power Platform including Power Apps, Power Automate, Power BI, and Dataverse.
  • Strong integration skills with Azure Logic Apps, REST/SOAP APIs, and KingswaySoft.
  • Experience with CI/CD, DevOps, and GIT version control.
  • Proficient in SQL, SSIS, and Azure Data Factory (ADF).
  • Working knowledge of Agile/SCRUM and OWASP principles.
  • Excellent stakeholder management, communication, and problem-solving skills.
Desirable
  • Exposure to Copilot and AI-driven tools.
  • ITIL certification or experience working in ITIL environments.
  • Performance tuning and data migration expertise.
*Rates depend on experience and client requirements

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