Billing and Metering Administrator

7 days ago

London SE JB, United Kingdom Peabody Full time

Our Vacancy

We're looking for a detail-oriented and customer-focused Billing and Metering Administrator to join our Mechanical Services Team. In this role, you'll support the delivery of heat network billing across our portfolio, helping to ensure accurate income recovery and a high-quality service for residents. You'll work closely with the Billing and Metering Manager and other stakeholders to manage billing queries, maintain data systems, and contribute to the smooth running of approximately 100 heat networks. This is a varied role where your organisational skills and commitment to customer care will help us deliver sustainable heating services across our communities.

What you'll do

As a Billing and Metering Administrator, you'll be the first point of contact for residents and internal teams regarding heat network billing. You'll manage supplier relationships, support income recovery processes, and ensure compliance with Heat Trust standards. You'll maintain accurate records, analyse billing data, and help resolve customer queries efficiently. You'll also contribute to service improvements, support out-of-hours operations, and deputise for the Billing and Metering Manager when required. Your role will be key in ensuring billing services are delivered effectively and in line with Peabody's values. You'll be required to attend the office a minimum of 2 days per week.

What you'll need

  • Strong organisational skills and the ability to manage multiple tasks with attention to detail.
  • Excellent written and verbal communication skills, with a customer-focused approach.
  • Proven experience in handling billing queries and producing written reports.
  • Confidence using IT systems, including Word, Excel, Outlook, PowerPoint and Microsoft Project.
  • Experience working in building services or a contracting environment.

Why Join Us?

When you join Peabody, you're joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer

  • 30 days' annual holiday, plus bank holidays
  • two additional paid volunteering days each year
  • flexible benefits scheme, including family friendly benefits and access to a discount portal
  • 4 x salary life assurance
  • up to 10% pension contribution

If this sounds like we are right for you and you'd love to be part of Peabody, we'd like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you're the perfect fit for this role.

If you have any questions about this role, please email Talent Specialist, Chloe Singleton at

Interviews will be taking place Tuesday 16th December

We reserve the right to close this advert early if we receive a high volume of suitable applications.

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

  • Metering Administrator

    2 days ago

    London, Greater London, United Kingdom Distinction Consultancy Full time

    The Metering Administrator is responsible for managing and maintaining all metering data, systems, and records to ensure accurate and reliable measurement of utility usage. This remote position supports metering operations by validating data, coordinating with the manager and team, maintaining databases, and ensuring compliance with internal policies and...

  • Heat Networks and Energy Administrator

    1 week ago

    London SE JB, United Kingdom Peabody Full time

    Our VacancyWe're looking for a proactive and organised Heat Networks and Energy Administrator to join our Utilities team. In this role, you'll be the central point of contact for all utility-related matters across our growing energy portfolio. You'll help manage supplier contracts, maintain accurate asset records, support billing processes, and resolve...

  • Billing Administrator

    1 week ago

    London SE PG, United Kingdom FluidOne Full time

    Company Overview:Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £104m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 85 for November 2023. Underlying its services is FluidOne's national fibre network, Platform One, which is...

  • Billing & Settlements Analyst

    4 weeks ago

    london, United Kingdom E1 Partners Full time

    Billing & Settlements Analyst E1 Partners are partnering with a fast-growing, independent Energy supplier to recruit a Billing & Settlements Analyst. This is a fantastic opportunity to join a dynamic and experienced team reshaping the B2B energy supply market through intelligent risk management and high-quality customer solutions. In this role, you will...

  • INTERNAL APPLICANTS ONLY Heat Metering

    2 weeks ago

    London, United Kingdom Borough of Waltham Forest Full time

    Description***Internal Applicants Only***Organisation: London Borough of Waltham ForestSalary: PO1 41133 - 43680Contract Type: PermanentWorking hours per week: 36Application Deadline: 15/12/2025Proposed Interview Date(s): TBCReference:1903About Us:Bursting with culture energy and opportunity the London Borough of Waltham Forest is a fantastic and exciting...

  • Energy Operations Administrator

    1 week ago

    London, United Kingdom Utility Warehouse Full time

    Company Description **Salary**: Competitive including share options **Hello, we're UW** We’re a bunch of great people working together, solving problems and having fun. Together, we strive to find solutions to help the great people around us get on with the things that really matter in life. How? It’s simple, we take the headache out of essential...

  • Energy Billing Administrator

    1 day ago

    London, United Kingdom Utility Warehouse Full time

    **Salary**:Competitive including share options **Working Hours**:Monday - Friday 8:30-5:30 (40 hours per week) **Location**:1-2 days per week in Colindale, North London / Remote (with smarter working flexibility) **Hello, we're UW** - We’re a bunch of great people working together, solving problems and having fun. Together, we strive to find solutions...

  • Billings Administrator

    2 weeks ago

    London, United Kingdom Prospero Teaching Full time

    Prospero Recruitment are looking to recruit an enthusiastic, hardworking billings administrative Assistant to join our team **Billing administrator** - Ensure accurate raising of client invoices from timesheet data across all sectors - Communicate and report on above to consultants and managers to find resolutions. - Manage billing types (Invoice...

  • Billing Administrator

    3 days ago

    London, United Kingdom Career Legal Full time

    Job Details My client is a truly global law firm that operates in 55 countries, employing nearly 5000 staff. Business Services employs 400 staff in London across Facilities, Human Resources, IT, Knowledge, Learning, Business Development and Finance. The firm has an extensive reward package that includes discretionary bonus scheme, gym subsidy, on-site...

  • Metering Administrator

    2 weeks ago

    London, United Kingdom Utility People Full time

    **Ref: RD-13973** **Role: Metering Administrator (6 month contract possibility of being made perm)** **Location: Homebased or London** **Salary: up to £23k DOE** **Summary**: **Key responsibilities**: - Identify the meters already held in the database for each site via an excel download. - Identify meters held on national meter databases including ECOES,...