VP of Engineering

At Commify, we're not just a company, we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 5 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys.

Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact.

We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future.

About The Role
We're on the look out for a super talented VP of Engineering for UK, Europe & Australia.In this pivotal role, you will be responsible for steering our engineering strategy, fostering innovation, and ensuring the successful delivery of our messaging solutions to clients across multiple regions.

As the VP of Engineering, you will collaborate with senior leadership to define the technical roadmap and ensure alignment with our business goals. You will play a critical role in building and nurturing high-performance engineering teams while implementing best practices in software development, quality assurance, and SDLC.

You will oversee the entire engineering function, ensuring that projects are delivered on time, within scope, and to the highest quality. You will have the responsibility of managing resources, budgets, and schedules while continuously improving our engineering processes. By leveraging your expertise in technology and leadership, you will guide teams to adopt cutting-edge practices, fostering an agile environment.

If you are a passionate leader with a strong background in software engineering and are eager to drive technology advancements in a fast-growing company, we invite you to join our mission to enhance business communication globally

Key Responsibilities

• Lead Strategic Platform Delivery: Spearhead the engineering effort supporting the global rollout of our new strategic CPaaS (Communications Platform as a Service) across the UK, Europe, USA and Australia, ensuring a successful launch and adoption.
• Lead and Inspire: Lead, mentor, and develop a distributed organisation responsible for our multi-channel communication platforms (SMS, RCS, WhatsApp, Voice, Email), directly managing a team of experienced Engineering Managers.
• Drive M&A Technology Strategy: Assist in technical due diligence for potential mergers and acquisitions, and lead the subsequent integration of target technology stacks and teams post-acquisition.
• Drive Technical & Quality Strategy: Define and execute a comprehensive engineering strategy that prioritises an automation-first approach to quality. This includes embedding Unit, Integration, Contract, Volume & Performance, Chaos engineering, and Synthetic testing and monitoring principles into our development lifecycle.
• Collaborate Across Leadership: Work as a key partner to the Head of Product, VP of Engineering (USA), Head of TechOps and the broader Tech Leadership Team to ensure a cohesive and aligned technology strategy and roadmap.
• Champion Engineering Innovation & Enablement: Drive the adoption of modern engineering practices and productivity tools, including AI-powered tooling such as GitHub Copilot and Cursor to enhance developer velocity and code quality.
• Champion Continuous Delivery & DevSecOps: Implement and mature modern continuous delivery practices, including feature flagging, trunk-based development, automated quality gates, and embedding application security tooling (SAST, SCA) directly into the development workflow.
• Engage Commercially: Partner with commercial leaders throughout the UK, Europe, and Australia to align technical roadmaps with business objectives and act as the senior technical point of contact for commercial colleagues.
• Foster Ownership: Instil a "you build it, you own it" mindset, empowering teams with accountability for the uptime, security, performance, and monitoring of their services.

What You'll Bring

• Recent experience in a Head of Engineering or VP Engineering role, with proven success in managing and mentoring a team of engineering managers.
• A track record of managing high-scale, high-throughput products and platforms in a geographically distributed environment.
• A deep understanding of modern, automation-first testing methodologies and the ability to instil a quality-first culture.
• Proven experience leading platform and product migrations from on-premise to the cloud, ideally utilising serverless technologies on Microsoft Azure.
• Strong experience implementing modern continuous delivery and DevSecOps best practices, including feature flagging, trunk-based development, A/B testing, and automated quality and security gates (SAST, SCA).
• Expertise in driving Agile transformations and implementing Agile at scale delivery frameworks (e.g., SAFe, LeSS) across multiple engineering teams.
• Demonstrated ability to manage senior stakeholders, work with commercial leaders, and handle customer escalations with diplomacy and effectiveness.

Desirable Skills & Experience

• Experience in M&A activities, including technical due diligence and post-acquisition technology integration.
• Experience operating within a fast-paced, private equity-backed business.
• A development background in C# or Java within distributed architectures (e.g., microservices).
• Experience working with near-shore scaled partner engineering teams.
• Familiarity with Infrastructure as Code (IaC) technologies like Microsoft ARM templates or Terraform.
• Strong domain experience in multi-channel business communications (SMS, RCS, WhatsApp, Voice, Email).

What We Offer
(Offering may vary by location, but we do guarantee competitive employee benefits)

• Competitive Salary (£ ,000)
• Senior Management Bonus scheme
• Flexible hybrid working arrangements
• A generous 27 days of annual leave in addition to Bank Holidays
• Enhance family leave
• Enjoy your Birthday off - because it's your day
• Mental Health Support through our Wellbeing partner, Calm
• Wellbeing leave and a Mental Health First Aider program
• Giving back days to help support causes close to your heart
• Unlimited professional & personal learning
• Total Rewards including retirement planning, healthcare and life assurance
• And did we mention our epic team socials? We know how to celebrate in style