Application Support Engineer

4 days ago

Edinburgh, Edinburgh, United Kingdom Greenfix Property Care Full time £26,000 - £30,000
Application Support Engineer - Edinburgh or Glasgow Hybrid - 26K- 30K + 10% Bonus

SQL skills required Hybrid working Rotational shifts Growing SaaS company

Lorien's client, a fast-growing global SaaS provider with a strong reputation in their domain, is looking to hire an Application Support Engineer to join their expanding support function. Based out of either their Edinburgh or Glasgow office, this is a fantastic opportunity to join a tech-driven business with exciting projects, a collaborative culture, and a clear path for progression.

What's in it for you?
  • Competitive salary ( 26K- 30K) + 10% bonus
  • Hybrid working model (office/home split based on shift)
  • Private healthcare, flexible working, recognition rewards
  • Career development and upskilling opportunities
  • Friendly, supportive team environment
Shift Pattern (rotational):
  • Morning (6am-2:30pm) - Work from home
  • Mid (8am-4:30pm) - Office-based Tuesdays & Thursdays (Edinburgh or Glasgow), WFH rest of the week
  • Late (2:30pm-10pm) - Work from home
Key Responsibilities:
  • Provide hands-on application support across core platforms
  • Manage and escalate support tickets appropriately
  • Collaborate with DevOps, Infrastructure, and other teams
  • Monitor remote client servers for stability
  • Manage user accounts and support portal access
  • Contribute to deployments, change/config projects, and process improvements
What You'll Bring:
  • Proven experience in Application Support or 1st /2nd Line Support
  • Strong hands-on SQL skills (Azure SQL a bonus)
  • Familiarity with Active Directory / Entra ID (AzureAD)
  • Ability to support users remotely
  • Understanding of ITIL, Change Management, or similar methodologies

If you're looking to join a company that values its people, offers real career growth, and works on impactful tech, apply now with your latest CV or reach out for a chat before this opportunity is snapped up.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

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