Health Courier Services Business

If you're looking for a career in Supply Chain, Logistics & Transport that keeps you motivated, offers potential for personal development and puts you in a position to make a positive difference to the NHS in Wales, then NWSSP Procurement Services has a career that will interest you.

The Business Support Unit Supervisor will report directly to the Facilities & Compliance Manager and be responsible for ensuring Business Support Unit support is available to Operational Managers to support local service delivery but be professionally accountable to the Deputy Head of Supply Chain, Logistics and Transport.

The main duties, tasks, activities and responsibilities of the Business Support Unit Supervisor will be - to support the Operational work streams, projects and the wider Supply Chain, Logistics & Transport work programme. This will include supporting the ongoing operational workload, Invoice on hold management and performance, supporting the Public Sector Prompt Payment (PSPP) compliance, production of reports and delivering a large, multifaceted programme, stakeholder communications a

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.

Excellent customer service is something we strive for, for both our internal and external customers.

Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac

As per the job description the main duties, tasks, activities and responsibilities of the Business Support Unit Supervisor will be - to support the Business Support Unit work streams, projects and the overarching Supply Chain, Logistics & Transport objectives. This will include supporting the ongoing operational projects, operational utilisation and performance and delivery of the Business Support Unit objectives including the creation of reports and delivering a large, multifaceted programme, stakeholder communications and organisation and co-ordination to meet desired outcomes.

• Plan, organise and proactively support to manage and administrate complex projects – e.g. map all stakeholders, allocating actions to involved staff as necessary.
• Accurately record data for specific activities of work – benefit recording, project plans via Project IT systems / software such as Cleric, Oracle, Fleetcheck, Quartix and use Microsoft software for reports.
• Lead the co-ordination/programme to support operational managers; liaising with Project or Operational Manager, Support development of documents for projects including procurement of fleet supporting specification builds via workshop facilitation/delivery and support regional/departmental requirements to meet local service needs.
• Ensures on-going stakeholder liaison is maintained, throughout Wales, UK and internationally with partner organisations where needed via multi-disciplinary meetings. This will include updates on project roll out, operational compliance etc.
• To promote the drive towards continuous improvement through Quality initiatives including ISO and EFQM.
• Provide Training, familiarisation and support to team members on systems or equipment use such as Oracle, telephony handhelds, scanning guns, plus support Core Skills familiarisation.