Goods In Specialist

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today

This role is in support of Cencora's wholesale distribution services in Europe operating through our Alliance Healthcare business.

Role Summary: Our team members are at the heart of everything we do. At Alliance Healthcare, a Cencora company, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose.

As a Goods-In Specialist, you will be responsible for administering the Central Logistics Centre goods receiving process. This includes scheduling, booking in, and delivery receiving to ensure operational accuracy and compliance with Good Distribution Practice (GDP).

This is an exciting opportunity to join our brand-new, state-of-the-art warehouse in Birmingham, equipped with advanced automation and cutting-edge robotics. You will play a vital role in ensuring the smooth running of our inbound logistics operations within this innovative and dynamic environment.

• Location: Gravelly, Birmingham
• Rate of Pay: £13.86 per hour
• Shift Pattern: Full-time position. AM or PM shifts: (6am–2pm) or (2pm–10pm).

Key Responsibilities

• Maintain and oversee the inbound delivery schedule to align with operational processes and resources.
• Manage the Yard Smart system from booking in to delivery receiving.
• Resolve delivery anomalies, including overages, shortages, unadvised goods, expiry date issues, and damages.
• Identify inbound delivery issues and collaborate with the team to develop solutions that enhance efficiency and productivity.
• Promote and encourage a safe working environment, ensuring compliance with health and safety regulations.
• Take responsibility for understanding day-to-day warehouse activities and identifying personal development needs.
• Participate in training programs to enhance operational skills and compliance knowledge.
• Demonstrate a positive attitude to change and seek opportunities to improve performance.
• Produce end-of-shift reports showing orders not arrived/confirmed.
• Resolve issues and inform the Operations Team Manager.
• Create operational reports to support site productivity.
• Maintain a clear and transparent filing system (both physical and electronic).
• Consistently review and monitor the Trade Co process, investigating any unlabelled stock.
• Ensure adherence to GDP guidelines in daily operations.
• Provide excellent customer service to internal and external customers through clear verbal and written communication.
• Resolve customer delivery anomalies, ensuring all relevant information is captured and logged.
• Ensure the Goods-In plan supports required productivity in line with site KPIs.
• Communicate the daily/weekly Goods-In plan clearly to support operations.
• Champion and lead a health and safety culture that ensures safe processes, procedures, and behaviours.
• Maintain office housekeeping and hygiene standards to promote a safe working environment.

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Skills and Experience

• Previous experience in a warehouse or logistics environment is advantageous.
• Strong time management skills with the ability to multitask.
• High attention to detail and ability to work in a fast-paced environment.
• Ability to work independently and collaboratively across multiple functional departments.
• Strong organisational skills to manage time, tasks, and resources effectively.
• High visual accuracy.
• Knowledge of warehouse management systems (WMS) and automated technologies is desirable.
• Familiarity with regulatory compliance and quality standards in pharmaceutical distribution is desirable.
• Good verbal communication skills.

Essential Requirements

• Flexible attitude to work.
• Strong problem-solving skills.
• Willingness and ability to work collaboratively towards common goals.
• Comfortable working in varying temperatures within the warehouse environment.
• Ability to work at height, stand, and walk for extended periods.
• Capability to lift and move materials as needed.
• Flexibility to work shifts and meet operational needs.
• Proficiency in computer skills, including Microsoft Office 365 applications.

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies: Alliance Healthcare Management Services Limited

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned