Business Development Project Lead

At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you.

At Braze, we believe in human connection at scale. Our leading customer engagement platform empowers brands to build relevant, memorable experiences. We're growing fast, and as our global footprint expands, so does our need for strong, operational leadership that helps connect marketing, business development, and sales into a unified go-to-market engine. That's where you come in.

We're looking for a Business Development Project Lead to drive and operationalize global initiatives focused on pipeline creation, conversion, and acceleration. Reporting to the VP of Business Development, this highly visible role will play a critical part in how we plan, execute, and continuously optimize programs that fuel our revenue growth engine. This is a cross-functional leadership role that requires exceptional program management, strong stakeholder alignment, and a deep understanding of sales pipeline dynamics.

Responsibilities:

• Work with VP Business Development to develop and refine global organization design, pipeline strategy, policy and rules of engagement
• Partner with Business Development and Sales leadership and own strategic pipeline programs that span multiple teams, including Business Development and Sales, Demand Generation, Marketing Ops, Sales Enablement, and Sales Ops
• Design and operationalize repeatable frameworks that unlock Seller (BDR & AE) productivity, and influence pipeline generation acceleration initiatives across regions and segments
• Drive change management in process and tools, including problem statement clarification, scoping, solution design, delivery and ongoing utilization and iteration, in a project/program manager capacity
• Develop and maintain dashboards, reporting, and performance tracking in partnership with SalesOps to provide transparency and insights on pipeline health and program impact
• Project manage cross-functional workstreams, ensuring that all stakeholders, from field leadership to enablement and marketing, are aligned and accountable to timelines, outcomes, and strategic goals
• Act as the primary program lead for New Business Development initiatives, including outbound innovation, tools strategy, and cross-functional activations, supporting key operational and technical owners
• Provide input into resource allocation and planning to ensure pipeline goals are met
• Surface opportunities to optimize the funnel and accelerate conversion from early-stage leads to sales-qualified pipeline

• You have 5+ years of experience in program management, business operations, or pipeline/revenue operations roles - preferably within high-growth SaaS organizations
• Have collaborated closely with Business Development leaders on topics directly related to SDR/BDR/AE effectiveness,  have a strong grasp of B2B SaaS sales pipeline
• A strategic thinker and strong executor, comfortable working at both 30,000 feet and at "ground level"
• Experienced in managing complex programs with cross-functional stakeholders at a global scale
• Strong communicator who can influence at all levels of the organization, from VP to IC
• Thrive in a fast-paced environment and are highly organized and detail-oriented, with a proven ability to manage competing priorities
• Proficiency in Salesforce, Looker, Tableau and is preferred
• Passionate about driving measurable results and building programs that scale
• You're embracing AI in a programmatic way

#LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching 
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work

ABOUT BRAZE

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work, among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you.