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Senior Specialist, PE Operations
2 weeks ago
Locations: Guildford, Surrey, United Kingdom
Role ID
211689
Worker Type
Regular Employee
Studio/Department
People Experience & Workplaces
Work Model
Hybrid
Description & RequirementsElectronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.
Senior Specialist, PE Operations
The Senior Specialist, PE Operations is an individual contributor role that reports to the Manager, Workday Solutions in People Services. This is a hybrid role, with at least three days a week in the office.
Responsibilities:
- Oversee and optimize PE Operations: Ensure PE processes are consistent and compliant, implementing structured knowledge transfer across global teams.
- Lead process transitions: Direct the transition of PE activities from People Partner and CoE teams to People Services Operations or Shared Services, following established playbooks, quality assuring documentation and ensuring all transitions meet governance and data security standards.
- Drive process improvement and standardization: Actively participate in projects to re-engineer and automate end-to-end PE processes—including onboarding and data management—for enhanced scalability and efficiency. Act as a change leader, communicating transformation goals and facilitating workshops.
- Champion automation initiatives: Identify opportunities for automation and AI-driven improvements, working closely with the People Services Automation team to design and implement solutions that enhance process efficiency for managers and employees.
- Deliver business operations and project support: Execute key PE processes (including compliance checks and process reviews), build stakeholder relationships, and provide project leadership in collaboration with global and regional teams to support ongoing transformation and continuous improvement.
Qualifications:
- Five or more years' experience in HR or People Operations roles.
- Experience transitioning work to Shared Services teams.
- In-depth understanding of PE operational processes and shared services models.
- Excellent stakeholder management skills.
- Knowledge of HR systems including Workday and ServiceNow.
About Electronic Arts
We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.
We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
