EASE HR Support Officer

Ref Number

B

Professional Expertise

HR and Wellbeing

Department

Vice-President (Operations) (B01)

Location

London

Working Pattern

Full time

Salary

£43,981-£52,586

Contract Type

Fixed-term

Working Type

Hybrid

Available for Secondment

Yes

Closing Date

11-Nov-2025

The EASE HR Support Officer is a member of the Education Administration and Student Experience (EASE) programme, which is a change initiative in line with the UCL Strategic Plan aiming to work with each faculty to review and improve their EASE services.

By partnering with colleagues across UCL, the EASE Programme Team collaborates as cross functional teams and includes members from Strategic Change, Continuous Improvement, HR Business Partnering, Finance Business Partnering, and Information Services Division (ISD).

The HR Officer will play a key role in supporting the delivery of effective HR operations and projects across UCL, with a particular focus on EASE initiatives. Working independently and using initiative, the postholder will lead and manage a range of assigned activities while collaborating closely with key stakeholders across Departments, Faculties and central HR teams.

With a strong understanding of UCL's HR policies, processes and procedures, you will provide high-quality administrative and project support to Faculty HR Business Partners. This includes managing confidential and sensitive HR processes such as organisational change, as well as developing and maintaining HR-related documentation and communications.

You will also contribute to continuous improvement within the HR function by creating templates, drafting standard operating procedures, and ensuring efficient systems for managing information and correspondence.

Key responsibilities include:

• Leading and managing assigned activities across multiple EASE projects, working with autonomy and initiative.
• Providing administrative and coordination support for sensitive and confidential HR processes, including organisational change.
• Developing and maintaining HR-related templates, standard operating procedures and communications.
• Managing shared inboxes, responding to and signposting queries, and ensuring timely and professional communication.
• Organising and supporting meetings — including preparing agendas, coordinating logistics, drafting reports or presentations, taking minutes, and following up on actions.
• Conducting research and collating complex information to prepare high-quality reports and presentation materials.
• Building and maintaining effective relationships with stakeholders across UCL.
• Maintaining accurate and well-organised electronic records and filing systems.
• Ensuring confidentiality and data integrity in line with GDPR, the Data Protection Act 2018 and UCL's information governance standards.

Please note, this role is offered on a hybrid working basis and will be based onsite 2-days per week across our Bloomsbury campus and London Kings Cross/St Pancras office.

This is a fixed-term role available until 31th July 2026. We encourage and welcome applications for internal UCL secondment opportunities.

Job reference: B

Closing date: at 23:59 GMT (applications may close early but for a min of 2-weeks if volumes are high, so early submission is recommended).

As an Human Resources professional you have experience managing confidential and sensitive processes with a good understanding of (ideally UCL) HR policies and procedures. You've supported the delivery of HR projects within multi-disciplinary teams and managed multiple change programme initiatives. Additionally you've worked closely with (Faculty) HR People Partners to manage and provide HR administration support within people functions including creating HR related templates, standard operating procedures and circulares HR related communications.

You will also be able to demonstrate the following:

• Experience working unsupervised and taking responsibility for meeting targets
• experience or organising and servicing meetings
• An ability to understand, interpret and summarise complex information such as guidelines, procedures and rules.

Please ensure to address how your knowledge and experience meets the essential and desirable criteria (which can be found in the job description) in your CV and/or covering letter application.

As well as the exciting opportunities this role presents, we also offer some great benefits, some of which are below:

• 41 Days of holiday (27 days annual leave, 8 bank holidays and 6 closure days)
• Additional 5 days' annual leave purchase scheme
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan
• Immigration loan
• Relocation scheme for certain posts
• On-Site nursery
• On-site gym
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service
• Discounted medical insurance

Visit to find out more.

As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce.

These include people from Black, Asian and ethnic minority backgrounds; disabled people; and for our Grade 9 and 10 roles, women.