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Passenger Assistant School Transport

2 weeks ago

Ipswich, Suffolk, United Kingdom Phoenix travel Full time £19,200 - £25,600 per year

Overview:

We are seeking a Passenger Assistant to join our team transporting SEN passengers to special schools. As a Passenger Assistant, you will play a vital role in providing support and assistance to passengers during their travel experience.

Duties:

- Assist passengers with boarding and disembarking from vehicles

- Provide guidance and assistance to passengers with special needs

- Ensure passenger safety and comfort during transportation

- Communicate effectively with passengers to address inquiries and concerns

- Offer exceptional customer service throughout the journey

- Maintain cleanliness and orderliness of the passenger area

Requirements:

- Excellent communication skills to interact with passengers effectively

- Strong customer service orientation to provide a positive experience for passengers

- Ability to work well in a team environment and collaborate with colleagues

- Willingness to assist passengers with diverse needs and backgrounds

- Prior experience in customer service or passenger assistance is a plus

Job Type: Part-time

Pay: From £12.25 per hour

Benefits:

  • Casual dress
  • Company pension
  • On-site parking
  • Work from home

Work Location: On the road