Product Designer

5 days ago

Birmingham, Birmingham, United Kingdom Love Finance Full time

Love Finance: Product Designer - Permanent – Full-Time - Monday to Friday–Hybrid UK Based – Full Permanent Right to Work in the UK Essential

Love Finance is a leading online finance broker and lender dedicated to empowering UK businesses. Since 2016, Love Finance has been instrumental in assisting thousands of companies in accessing funding via cutting-edge technology. Ranked in the Top 15 fastest-growing finance companies, with Great Places to Work certification and a 4.9-star rating on TrustPilot, we consistently surpass our targets and are looking to

Product Designer

Location: Hybrid (UK-based) | Team: Love Finance – Platform Squad

Salary: £65,000 to £75,000 per annum plus annual bonus

At Love Finance, we're making business finance quicker, smarter, and far less painful. The Platform Squad is building the backbone of our product – the systems and tools that keep everything running. To do this right, we need to truly understand the businesses we serve.

That's why we're looking for a Product Designer with a strong focus on Research. Around 80% of your time will be spent on research activities – discovering user needs, testing ideas, and making sure we're solving the right problems before we jump into solutions.

The squad

You'll be part of a lean, cross-functional team made up of:

  • Engineers (Lead, Midweight/Senior, and Junior)
  • A Product Owner
  • You, the Product Designer

Everyone in the squad owns their craft, but research and insight will be your superpower.

What you'll be doing

  • Leading end-to-end user research: discovery interviews, usability testing, surveys, diary studies, whatever it takes to uncover real needs.
  • Turning messy insights into clear themes, frameworks, and actionable recommendations that shape what we build.
  • Partnering closely with the Product Director to define priorities and ensure decisions are backed by evidence.
  • Running lean experiments to validate ideas quickly before we invest in full builds.
  • Sharing findings with clarity, bringing the voice of the user into every squad conversation.
  • Supporting with design artefacts (flows, wireframes, prototypes) where needed, but keeping research as your main focus.
Requirements

What we're looking for

  • Strong background in UX/Product Research (whether you call yourself a Product Designer, UX Designer, or Researcher).
  • Experience planning and running a wide range of qualitative and quantitative studies.
  • A track record of turning research into insights that drive real product decisions.
  • Confidence in working autonomously, but also great at bringing the squad along on the journey.
  • Comfortable working lean – enough structure to stay rigorous, but always fast-moving and pragmatic.
  • Bonus if you've worked on platform-heavy or B2B products, but not essential.
Benefits

Why join us

  • You'll be the research champion in the squad – shaping direction, not just validating solutions.
  • A genuine chance to influence product strategy through evidence, not assumptions.
  • Lean ways of working: lightweight processes, fast iterations, and plenty of autonomy.
  • A supportive squad where your insights won't be ignored.
  • Hybrid and flexible working.
  • Competitive salary + benefits.

This isn't a "pixel perfect" design role. It's for someone who loves talking to users, digging into data, and shaping products through research. If that's you – we'd love to chat.

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