Contract Administrator

3 days ago


Knutsford, Cheshire East, United Kingdom GLORY Full time £25,000 - £40,000 per year

Department:
Service - Contract Administration

Location:
UK/Knutsford

Description
To provide administrative support to the Company with regard to the Contract Management process. Working as part of a team to provide all necessary information.

Key Responsibilities

  • Set up and maintain all maintenance contracts
  • Manage contract invoice process – key customers are invoiced monthly / quarterly. Reconcile contract population with individual customers before invoicing and apply pro-rata charges. Ensure all are invoiced in a timely manner and within monthly deadlines
  • Working with other departments to ensure accuracy in customers' information and chargeable calls.
  • Liaising with customers and internal departments daily.
  • Maintain database – accurately adding and removing equipment as necessary
  • Update database with Sales information – amend contracts as necessary
  • Pro-active in renewing contracts, working with the sales team to ensure continuous coverage of contracts.
  • Ad-Hoc invoices – invoice for chargeable works, larger customers require summary invoices and other smaller customers are invoiced per event
  • All invoices/spreadsheets/submissions to meet customer requirements to ensure invoices are accepted and paid promptly
  • Monthly reconciliations to link into finance processes
  • Year-end reconciliations.
  • Manage the day-to-day running of the customer database, ensuring all transactions are captured accurately and can be reconciled.
  • Qualify the data in terms of integrity, accuracy and consistency
  • Support the Sales Team with contract information

Education Level
Skills, Knowledge & Expertise

  • Experience in a similar role would be advantageous

Qualifications:

  • GCSEs including maths and English desirable

REQUIRED SKILLS AND COMPETENCIES

  • Analytical and process-oriented
  • Excellent communication skills, with the ability to influence others
  • Organised and structured approach to work
  • Able to adhere to tight deadlines and manage changing priorities
  • Team player
  • Excellent attention to detail
  • Microsoft Office skills
  • Power BI skills desirable
  • Smartsheet skills
  • Excel skills
  • Outstanding grasp of information technology concepts and processes
  • Ability to organise and process large amounts of data efficiently

Job Benefits

  • 25 days' holiday a year with the opportunity to buy up to five additional days
  • Competitive company pension scheme
  • Ongoing training and development
  • Private medical insurance for all employees (enhanced membership can be purchased for other family members)
  • Dental insurance for all employees
  • Life assurance
  • Income protection scheme
  • Employee assistance programme
  • Employee Wellbeing events and Mental Health First Aiders
  • Employee My Benefits portal offering extensive retail discounts


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