Business Analyst

Business Analyst - 12 Months FTC (Data Platform Programme)

• £47,389 - £56,535
• Flexible Hybrid Working Arrangement – Avg 3 Days on-site per week
• 42 Days Holidays (Including Bank Hols)
• On-site Parking
• Great Public Transport links direct to Campus

We are seeking an experienced Business Analyst to assist with the delivery of an enterprise-scale data platform programme – Snowflake (Design Stage). This will involve working at the University of Warwick and engaging with a wide range of stakeholders, and collaborating with BI and Data Engineering Teams

The Role

The Business Analyst will be responsible for collaborating with cross-functional teams to gather, define, and document data requirements. They will translate business needs into platform features and actionable user stories. They will ensure alignment of platform capabilities with business processes and enterprise architecture. They will support metadata management, data quality initiatives, and compliance with data privacy and regulatory standards.

Duties and Responsibilities

• Develop a deep understanding of customer processes, strategies, priorities, and constraints.
• Identify opportunities for process and performance improvement using business and process analysis techniques. Drive and challenge customers' assumptions about the way they will successfully introduce new business processes and solutions and contribute to robust process change, solution selection and implementation.
• Initiate and contribute to the ongoing development of technical documents for systems requirements, support models, etc. Produce documents including: process maps, data flows diagrams, functional requirements documents, etc.
• Work independently with a diverse group of staff from both business and technical areas, and external suppliers, creating opportunities to listen to customers and understand their needs, building relationships across the University. Work with the customer to determine the root cause of issues to identify the underlying true requirements and distinguish these from user requests.
• Play a leading role to analyse, document, propose and recommend solutions for technological and non-technical change initiatives.
• Work with the project sponsor to develop accurate, meaningful and measurable business cases.
• Draw on previous analysis experience and use a variety of business analysis methods
• (e.g. interviews, document analysis, requirements workshops, business process analysis, use cases, task, workflow analysis and facilitation) to elicit requirements and document business processes.
• Critically evaluate the requirements gathered from various sources and, where necessary, reconcile any conflicts.
• Prepare and present the business case, requirements and solution options at the levels appropriate to different audiences and for different deliverables, deconstructing high level information into details and abstracting up from low level information to a general understanding as needed.
• Deliver the relevant documentation as required, including functional specification; business requirements specification; detailed requirements specification; use cases and process documentation.
• Lead in the production of IT requirements documentation and support formal procurement activities.
• Identify and appraise solution options, carrying out options and gap analysis, to inform recommendations for implementation.
• Produce written reports and present recommendations to project/governance groups, including senior stakeholders and project sponsors
• In the context of allocated project work, use expertise to act as liaison between the business and project teams, technology suppliers, technical and support teams to ensure the solution meets user requirements and that issues are identified and addressed as early as possible.
• Develop proposals for service improvements and new solutions with Service Owners for technical and nontechnical audiences including the development of technical documents based on the UML framework (use cases, test cases, activity diagrams), and BPMN notation framework.
• Liaise as appropriate with peers, including Project Managers, Product Managers, Enterprise & Solution Architects, and System Analysts in the context of delivering relevant services and projects. Building good relationships with all internal teams working to support and develop new services is a crucial part of the role.
• Contribute to evolving the University of Warwick Business Analysis methodology via individual contributions to templates and working practices, collaborating with Strategic Change colleagues on joint improvement initiatives, and contributing to Business Analyst peer document review activities.

Person Specification

• An honours degree or equivalent in a relevant discipline.
• Business Analyst experience in a large-scale data environment.
• Experience in Business Analysis across the end-to-end software development lifecycle.
• Experience with SQL, Excel and BI tools would be advantageous
• Experience in process analysis, mapping, and design.
• Strong understand of data platforms, cloud technologies and governance.
• Excellent written communication skills, with the ability to convey technical or complex ideas clearly and concisely.
• Business Analysis experience within both agile & waterfall delivery methodologies.
• Excellent verbal communication, with the ability to effectively negotiate and influence.
• Comfortable developing and facilitating stakeholder workshops.

Desirable

BCS Diploma in Business Analysis Diploma or equivalent.

Business Analysis experience within the higher education sector.

Snowflake experience is not essential but would be advantageous

This is a great opportunity to join a UK leading university and be part of large portfolio team and gain exposure to a suite of different tools and processes.