Luxury Showroom Sales Advisor

16 hours ago

Wilmslow, Cheshire East, United Kingdom QUORN COUNTRY TILES LIMITED Full time

Base Salary of £25,000.00-£27,000.00 plus performance bonus potential of up to £6200 (OTE £33,200)
About Us
Established in 1995,Quorn Stoneis a leading retailer and importer of luxury natural stone and porcelain flooring, we have 9 showrooms across the UK, with a Head Office based in Loughborough. We are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.

Due to a brand new and exciting opening inCheshire, we are looking for aShowroom Sales Advisorto join our team. You must be a friendly and confident communicator who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to customers requirements.

Job Description
As aSales Advisoryou will work closely alongside our showroom team to deliver exceptional service to our customers. This role requires a friendly and confident communicator, who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to the customers requirements. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform

Additional Responsibilities

  • Answering incoming sales calls
  • Making outbound calls to our customer database
  • Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
  • Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
  • Updating the CRM system with relevant client information and daily activity
  • Arranging samples to be dispatched
  • Welcoming customers to the showroom and building relationship with clients, ensuring a professional and friendly welcome is always received
  • Maintaining a clean and tidy showroom
  • Providing drinks to customers during their appointments
  • Confirming showroom appointments with customers prior to their arrival

Benefits

  • A great place to work with a friendly and welcoming team
  • Competitive salary package.
  • Paid Training
  • Employee assistance program.
  • Competitive holiday allowances with the option to buy holiday.
  • Enhanced parental leave.
  • Company pension.
  • Healthcare cash plan provided by Simply Health.
  • Employee and friends and family discount on Quorn Stone products.
  • Employee wellbeing initiatives with Mental Health First Aiders available across the business.
  • 2 volunteering days each year.

Due to the location of our Showroom, applicants must have access to their own vehicle and a driving licence
Working hours

37 hours per week, with 2 days off.

IHP

Job Type: Full-time

Pay: £25,000.00-£33,200.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Enhanced maternity leave
  • Enhanced paternity leave
  • Health & wellbeing programme

Ability To Commute/relocate:

  • Alderley Edge SK9: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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