Patient Care Assistant

Job Title: Patient Care Assistant

Salary: Above £28329– dependent on experience 

Location: Village Vet Highgate

Job Type: 1 Year Fixed Term Contract

Hours: Full-time, 42 hour working week.

Working 8 hour shifts either 8am-4.30pm, 9.30am-6pm, 11am-7.30pm.

1 in 3 Saturday mornings

1 x Bank holiday/year at the Hampstead Hospital.

We are currently seeking an enthusiastic animal lover to be part of our current Patient Care Assistant team, working enthusiastically to help maintain a happy, efficient, and effective working environment. You will work alongside our 3 vets, 2 RVN, 1 SVN, and receptionist to deliver gold standard care to all our patients.

Our Patient Care Assistants undertake a variety of duties as directed by the Veterinary Surgeons and/or Registered Veterinary Nurses and duties or responsibilities include:

• Assist with reception and client care to include answering the telephone, dealing with enquiries, booking procedures and taking payments.
• Infection control
• Preparing and maintaining patient accommodation
• Assisting with patient handling and restraint.
• Monitoring, recording and providing supportive care to patients, under the direction of the Veterinary Surgeon or Registered Veterinary Nurse.
• Assisting with diagnostic techniques to include preparation of equipment, processing and/or packaging for external laboratories.
• Maintenance of theatre to include preparation of the environment and equipment and cleaning, packaging and sterilisation of sterile supplies.
• Assist with the management of the pharmacy to include unpacking of orders, stock rotation and environmental temperatures.

Benefits

• 25 days holiday
• Additional paid day off to celebrate your birthday
• Enhanced equal family leave
• Enhanced sickness policy
• CPD allowance
• An extensive range of clinical and non-clinical learning and development programmes
• Progression opportunities
• Staff discount schemes
• Discounts with PetPlan
• Wellness program, including;
  • Employee Assistance Programme (EAP)
  • Gym membership discount
  • Cycle2Work scheme
  • Eye care vouchers
  • Flu vaccine voucher
• Recruitment reward scheme

About us

Village Vet is a progressive, forward-thinking, premium veterinary group with small and medium-sized first opinion practices, and four large 24-hour hospitals based in London, Hertfordshire and Cambridge.

We believe in supporting and investing in our staff, investing in our facilities and ensuring that our clients and their pets receive only the very best, modern first opinion or specialist care.

Our staff are motivated and encouraged to gain additional certifications across all levels of employment and we offer and support career progression within our group.

We have a strong recognisable brand and we are looking for people who share our vision and our culture. We have over 400 staff members across our 30 sites and are very proud of our achievements and our reputation in the veterinary profession.

Village Vet is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.   

At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You'll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best – care for pets.   

We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.  

All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about Village Vet, Linnaeus or the role please contact our Talent Acquisition team at  

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