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Administrator (Speak Up Policy)
2 weeks ago
Administrator 12 month FTC [Speak Up Policy]
Because we strive to put people first.
Culture, our way.
People & Culture at Primark:
What's a career at Primark all about? The positive impact you're making, the experiences you're having and the people you're with. You're our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.
What You'll Do As a Administrator
In your role, you'll collaborate with different people across a range of skillsets. Here's a flavour of your day-to-day:
- Administer and maintain the central Speak Up case management platform, ensuring all cases are logged, categorised, and updated accurately.
- Monitor case progress and ensure timely follow-up, escalation, and closure in line with internal SLAs and regulatory expectations.
- Coordinate with regional People Services teams to ensure consistent and compliant case handling across jurisdictions.
- Ensure all Speak Up cases are managed with the highest level of confidentiality, sensitivity, and professionalism.
- Support the triage process by reviewing initial case submissions and routing them to the appropriate stakeholders.
- Assist in the preparation of regular and ad hoc reports, dashboards, and insights for senior leadership, audit committees, and regulatory bodies.
What You'll Bring
Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role. To thrive in this role, you'll need:
- Experience using P&C Systems such as Workday is a distinct advantage
- Previous experience in a similar role is preferable
- Experience and competence with business software such as Microsoft Office Packages
- Ability to operate within a highly pressurized and fast paced environment and work on your own initiative
- P&C qualification desirable
- Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours.
About Primark
At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.
If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.
All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.
HybridJR-1985
Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.
If you require extra support at any stage of the selection process, please get in touch with our team at
REQ ID:
JR-1985
