Platform Professional Services, Sr. Consultant

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed — we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

CrowdStrike Services is seeking a Senior Platform Professional Services Consultant responsible for the planning, deployment, and operational support of the CrowdStrike Falcon Cloud Security platform and related applications. The Senior Platform Consultant role requires a wide range of technical skills such as knowledge of cloud security best practices, configuration management, CI/CD pipelines, containerization, scripting, and infrastructure as code.

The Senior Platform Consultant will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimization, and follow-on support for the CrowdStrike cloud modules & applications including Cloud Workload Protection (CWP), Cloud Security Posture Management (CSPM), Application Security Posture Management (ASPM), and SaaS Security Posture Management (SSPM). 

What You'll Do:

Deployment and Operations activities may include:

• Provide technical expertise related to implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon Cloud Security platform and associated applications/modules

• Support modification of scripts to deploy Falcon Cloud Security solutions with Bash, PowerShell, CloudFormation and Terraform

• Troubleshoot customer deployment issues across small to large enterprises

• Utilize and engineer native and 3rd party software deployment technologies

• Develop scripts and processes around Falcon sensor deployment

• Plan and report software deployment status

• Work closely and collaboratively with customer information technology teams

• Provide mentorship and guidance to the Platform Professional Services team, fostering a culture of innovation and continuous improvement

• Conduct training sessions to promote the adoption of cloud platform best practices across the organization

• Leveraging CrowdStrike applications to support customers in vulnerability and asset management

• Assist customers with the integration of CrowdStrike into existing tools

• Support both Incident Response and Compromise Assessment teams with deployment of Falcon modules, internal tools, and scripts required for collection of data

• Work closely and collaboratively with Platform Professional Services team to lead educational series for the Falcon Cloud Security and related applications

• Facilitate working relationship between product, engineering, and other cross-functional teams

• Examples of projects include:

  • Guiding customers that want to deploy (Falcon) agents to ECS Fargate or Google Cloud Run.

  • Guiding customers deploying Falcon Helm charts or Operators to Kubernetes clusters.

  • Helping customers to integrate Falcon (CSPM) with AWS accounts, GCP projects, or Azure tenants with Bash, Terraform or APIs

• Ability to travel up to 25% of the time

What You'll Need:

Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or related discipline, and 5+ years of experience performing IT deployments or in an end user/customer environment, as well as experience with the following:

• Cloud platform expertise and certifications for AWS, Azure, or GCP

  • Extensive knowledge of at least one public cloud

• Extensive knowledge of cloud and container deployment technologies

• Strong knowledge of CSPM

• Expertise in Linux administration and usage of CLI

• Extensive experience scripting with Python

• Proficiency Windows, Mac, and Linux platforms

• Comprehensive customer facing consulting experience

• Strong proficiency of Microsoft Office applications, Word, Excel, Access, PowerPoint, etc.

• Excellent communication and collaboration skills

• Broad experience in overall cloud, computer, and network systems security 

• Exceptional problem-solving skills with capability to identify solutions to unusual and complex problems 

• Results driven, self-starter with high level of motivation

• Excellent time management with the ability to lead multiple customer engagements

Some experience in the following areas preferred:

• Cloud Platforms: AWS, Azure, GCP, OCI

• Container: EKS, AKS, GKE, ECS, OpenShift, Docker

• Registry: ECR, GCR, ACR, JFROG Artifactory, Docker Hub, Red Hat OpenShift

• Operating Systems: Windows, Linux, Mac 

• Scripting: PowerShell, Bash, Batch

• Deployment: Terraform, CloudFormation, Helm

• Development: GitHub, Bitbucket, Jenkins, Artifactory, including knowledge of code and repository management best practices

• Cloud Platform and DevOps certifications a plus

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Benefits of Working at CrowdStrike:

• Remote-friendly and flexible work culture

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs

• Competitive vacation and holidays for recharge

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

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