Senior Support Worker

Package Description

JOB ROLE:
Senior Support Worker

LOCATION
: Llanelli, Carmarthenshire (SA15)

SALARY
: £ £15.00* per hour

Due to continued growth, we are urgently seeking full time (35 hours per week) Senior Support Workers to join our team at Gwynfryn.

About Gwynfryn
At Gwynfryn we provide a supportive setting for ten people with Mental Health needs, where they can feel comfortable, safe and happy. We appreciate the value of a warm welcome and a relaxed and homely environment.

As a Senior Support Worker, you will be involved in the day-to-day support and routine of the people within the service including

• Managing a team of Support Workers
• Providing high standards of care and support for the people we support, in line with care and support plans
• Encourage good community relationships by promoting a variety of activities
• Accurately report, record and maintain records as required and working to care plans
• Liaise with health professionals and their families
• Complete supervisions and audits
• To ensure that all duties undertaken by reporting staff are performed to required standards, and that all such staff contribute in a positive manner to provide a happy, efficient and homely atmosphere within the Home.

Essential Candidate Requirements

• Minimum of QCF Level 3 qualification (or equivalent) in Health and Social Care
• Proven experience at Team Leader or Shift Leader level (or higher)
• Residential care experience is essential (not solely domiciliary care)

• Experience within a mental health setting is highly preferred

• Not limited to elderly care or learning disabilities

• Strong understanding of the Mental Health Act (MHA) and associated legislation

• Candidates must demonstrate awareness of the complexities involved in supporting individuals under this framework

• Must be flexible and prepared to work:

• Evenings and weekends as part of a rota

• Occasional night shifts (very rarely, as required)

Why Join Us

• Annual Leave - Enjoy 5.6 weeks of annual leave inclusive of 8 public holidays.
• DBS Check Paid - Your Enhanced DBS check, is fully covered by Keys Group, along with any required renewals.
• Qualifications & Career Development - Unlock your potential with our support We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement.
• Circle - Your hub for wellbeing, engagement, and discounts. From tailored exercise advice and healthy eating tips to counselling and savings on everyday purchases, Circle has you covered.
• Amazing Discount Scheme - at High Street retailers, days out, gifts, holidays and even when buying a car, available via a Blue Light card that you will have access to as a Health and Social Care Employee
• NEST Pension Scheme - Save for your retirement with a matched contribution of up to 3% from Keys Group.
• Fair & Competitive Pay - At Keys Group, we pride ourselves on fair and competitive pay. As a Real Living Wage Employer, we ensure fair pay for all, with enhanced pay scales that transparently recognise your qualifications and experience.
• £500 Referral Bonus - Refer talented individuals to Keys Group and split a £500 bonus when they successfully join and complete their probation.
• Full Induction & Introductory Programme - Begin your journey with a paid-for comprehensive onboarding to set you up for success.

About Keys Group
Keys Group supports over 2,500 individuals across England and Wales through its three divisions: Accomplish, providing specialist residential, supported living, and accommodation for adults with learning disabilities, autism, mental health needs, and brain injuries; Keys, offering education and care for children and families through schools, children's homes, supported accommodation, and family assessment centres; and Peak, delivering indoor and outdoor adventure activities across four UK centres, including bespoke education programs and confidence-building activities like bushcraft, climbing, and canoeing.

Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and can offer Military Awareness and support to our colleagues.

As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV for one of our resourcing team to get in touch.

Apply now and one of our team will be in touch to discuss how you can begin your rewarding career - No agencies please
Please note that due to the vulnerable nature of the people that we support, all applicants must be over the age of 18

• Dependent on experience and qualification

About The Company
To see what the people we support and their families think of our homes please see our reviews on

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