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Receptionist

2 weeks ago

Romford RM RB, United Kingdom HGC Romford Ltd Full time £24,420 - £31,000 per year

Job Overview

We are seeking an energetic and highly organized Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily operations. Your enthusiasm and professionalism will set the tone for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a dynamic work environment.

Responsibilities

  • Greet visitors and clients warmly, ensuring a positive first impression of the organization
  • Answer multi-line phone systems promptly and professionally, directing calls efficiently using proper phone etiquette
  • Manage appointment scheduling and calendar coordination for staff and executives using tools like Google Workspace or Microsoft Office
  • Handle incoming and outgoing correspondence, including emails, mail, and packages
  • Maintain organized filing systems, perform data entry, and ensure accurate record keeping
  • Support office management tasks such as supply inventory, photocopying, proofreading documents, and maintaining office cleanliness
  • Assist with bookkeeping activities using QuickBooks or similar accounting software when necessary
  • Provide customer support by addressing inquiries promptly and courteously, both in person and over the phone
  • Support administrative projects including proofreading documents, managing calendars, and supporting personal assistant duties if required
  • Ensure confidentiality of sensitive information while managing clerical tasks efficiently

Skills

  • Proven experience in office management or as a front desk receptionist with strong organizational skills
  • Excellent computer literacy including proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace (Gmail, Calendar), and data entry skills
  • Familiarity with multi-line phone systems and professional phone etiquette
  • Bilingual abilities are highly valued to serve diverse client needs effectively
  • Strong clerical skills such as filing, proofreading, typing accurately at a fast pace, and managing time effectively
  • Experience with QuickBooks or bookkeeping software is a plus for handling financial records
  • Exceptional customer service skills with a friendly demeanor and positive attitude
  • Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
  • Previous experience in medical or dental reception is advantageous but not required; relevant personal assistant experience is also beneficial
  • Knowledge of office equipment operation including fax machines, photocopiers, and scanners

Join us as a Receptionist and become an integral part of our team dedicated to creating a welcoming environment while supporting our organizational success. Your proactive approach and commitment to excellence will help us deliver outstanding service every day

Job Type: Full-time

Pay: £24,420.00-£31,000.00 per year

Benefits:

  • Employee mentoring programme

Work Location: In person