Warehouse Team Leader

General Information

Salary

£29,303 - £31,061

Working Pattern

Full Time

Vacancy Approach

External

Location

Burton-upon-Trent

Region

East of England

Closing Date

22-Dec-2025

Post Type

Permanent

Civil Service Grade

EO

Number of jobs available

1

Reserve List

12 Months

Job ID

12596

Descriptions & requirements

Job description

Job Title Warehouse Team Leader – Goods Out

Job Grade EO

Job Location National Distribution Centre, Branston, Burton on Trent.

DE14 3EG

Contract Type Permanent

Business Area Ministry of Justice Commercial

Working pattern Full-time

Number of Posts 1

The National Distribution Centre (NDC)

The Ministry of Justice Transport Unit is made up of three core business areas and sits within Commercial directorate.

The National Distribution Centre (NDC) is based in Branston, Staffordshire. It was purpose built in 2003 and the operation is responsible for the collection, storage and delivery of internally manufactured goods, raw materials, prisoner property, mattresses, footwear and a small amount of document storage. The site is also used to support other MoJ activities as and when required.

The warehouse is a modern, 135,000 sq. ft. 'high bay' facility which can accommodate 16,500 pallets / stillages in both wide and narrow aisle configurations. In addition t is in the region of 6000 sq. ft. of office space.

The in-house NDC fleet comprises 22 rigid / drawbar vehicles providing a scheduled agreed service of 500 visits per month. The fleet is designed to operate on a specialised demount system and this is largely governed by the problems that arise from physical access restrictions in prisons, necessitating a mix of vehicle types. The fleet delivers to the Prison Service estate on a national 5 day week basis, operating a single shift system, supported by 'nights out' as and when required.

The Transport Unit is responsible for providing a transport management service to the Ministry of Justice. The unit is also responsible for a specialised vehicle workshop based in Branston, with an engineering and administrative staff of eight. Three field based Regional Engineers, controlled by the transport unit provide a peripatetic service covering England and Wales. The primary functions include the development of transport policy, provision of technical advice and to administer the Crown Indemnity Insurance Policy and commercial insurance requirements.

Fleet Engineering Services (FES) operates out of Building 50 of the Branston site and is situated near the NDC. The facility has been occupied by FES since the late 1980's. It provides services to HM Prisons and undertakes a wide range of engineering activities which include.

The provision of first line servicing for the National Distribution Centre (NDC) fleet of heavy and light commercial vehicles, as well as second line repairs, bodywork and vehicle modifications.

Design, develop and carry out conversion work on behalf of HMPPS tactical units as per their specifications. FES also undertake work at the start and end of a vehicle's fleet life for the purchased fleet. This can involve an inspection or necessitate the removal of sensitive equipment before the disposal of a tactical vehicle. FES also inspect all vehicles returned to Branston to establish if they can be re issued to a unit w the requirement does not warrant a new vehicle. For these units FES inspects, costs the parts required, and on agreement with the establishment, undertake the repairs needed to bring the vehicle to a roadworthy legal condition.

Role Summary

The Job holder will assist the Warehouse Manager in providing a cost effective warehousing and distribution service for centrally required goods and services.

Responsible to the Warehouse Manager for the day to day management of the supply of goods into the warehouse via the Goods-in Department. This includes the unloading of vehicles and receipt inspection, the production and processing of paperwork for put-aways and physical location of stock in the warehouse all to be completed within agreed timescales.

To provide managerial support to the Warehouse Manager and provide assistance and advice to other managers, team leaders and customers.

Candidates must have recently worked within a modern warehouse environment and have experience in managing people. You will be working to demanding deadlines and will need the ability to solve problems whilst maintaining good attention to detail.

The contracted hours will be Monday to Thursday 0800hrs – 1600hrs and Friday 0800hrs – 1530hrs.

On occasions, you might be required to work weekends and some days overtime dependant on the demands of the NDC.

Key Responsibilities

The duties, activities and responsibilities listed below are not intended to be exhaustive. The job holder is expected to accept reasonable alterations, and additional tasks of a similar level that may, from time to time, be required. W necessary, appropriate training and instruction, will be provided.

Activities and Duties

• Carry out all aspects of people management including, disciplinary investigations, accident investigation, performance management, staff appraisals, sickness, holidays and leave of absence
• Ensure all customer orders are picked, packed, and dispatched accurately.
• Verify documentation and shipping labels for correctness.
• Coordinate with other departments (e.g., logistics, transport) to resolve issues.
• Standard Operating Procedures (SOP's)
• Stock checking and inventory checking
• Official correspondence
• Risk Assessments
• Action plans
• Disposal of archive documents
• Property Consolidation
• Accident reporting
• Induction training

Other Tasks

• Contribute towards the development of local policy, procedures and practices to ensure consistency of application
• Manage the achievement of performance targets and standards within the work area, verifying and signing off documentation as appropriate
• Attend relevant meetings
• Promote awareness for better and more effective ways of working
• Analyse and act on any data produced by the department, received or requested from other departments. Produce relevant reports to show findings
• Provide accurate and reliable management information to support performance measures at the NDC
• Provide Head of Function with management information on a monthly basis.
• Monitor the performance of the goods in department
• Act as first point of contact for relevant external stake holders
• Act as requisitioner or approver as required
• Set performance standards, build and maintain effective teams and monitor and appraise performance. Adopt and implement new policies and strategies resulting from surveys and strategic and business plans
• Identify organisational opportunities and areas of weakness. Set organisational goals within areas of responsibility. Maintain up to date knowledge of best practices
• To arrange and provide local induction training for staff
• To maintain and further develop documented systems for the management and delivery of training, including upkeep and maintenance of training plans and training records
• To maintain and assist in developing health and safety management systems for the warehousing and distribution operation. Provide advice and assistance to senior managers, ensuring that all Health and Safety requirements associated with the warehousing and distribution operation are met

Health, Safety and Welfare

Report hazards. Support the Warehouse Manager in creating a safe working environment for staff, visitors, and contractors by adhering to Health and Safety legislation, ensuring Safe Systems of Work (SSOW) and Risk Assessments (RA) are followed, and by reporting any incidents to the Warehouse Manager/Health and Safety Manager.

Mechanical Handling Equipment (MHE)

The job holder may be required to operate Mechanical Handling Equipment (MHE) on the site, after successful completion of suitable training and assessment. Operators must be qualified and hold licences before being permitted to operate the following types of MHE:

• Low Level Order Picking Truck
• Powered Pallet Truck
• Pedestrian Operated Stacker Truck
• Floor Sweeping Machine
• Floor Scrubbing Machine
• High Level Reach Forklift Truck
• Counter Balance Forklift Truck
• High Level Narrow Aisle (Man Up) Forklift Truck

Any training for MHE will be provided

Essential Criteria

• 2–3 years in warehouse supervisory role
• Core warehouse operations knowledge
• Strong leadership & performance management
• WMS/systems proficiency & MS Office skills
• Hold an MHE licence
• Health & safety awareness & compliance
• Strong verbal and written communication to coordinate teams, escalate issues, and liaise with other departments or clients
• Experience leading teams (6–15+ staff), including delegation, coaching, performance feedback, and conflict resolution

Desirable Criteria

• First Aid, Fire Marshal, IOSH certifications
• Training experience
• Hold most MHE licences for the equipment on site

Application Stage

An initial sift will be performed against the following elements and will be assessed against the Civil Service success profiles framework:

Experience

• CV
• Statement of Suitability (between words): this should be based around the key responsibilities and essential criteria

Behaviours

• Managing a Quality Service
• Leadership
• Making effective decisions

If shortlisted, you will be invited to an interview and will be assessed on the selected success profile elements at the interview stage.

Interview stage

The interviews will be held at National Distribution Centre, Burton Road, Branston. DE14 3EG. The site is shared with B&Q distribution, please follow the road signs for MoJ once entering the site and report to the security gate w you will be directed to the reception to sign in. The interviews will be held on an Industrial Site and all staff and visitors are required to wear Hi-Vis Vests whilst moving around site; these will be provided by security on arrival, please ask for a vest if not offered one.

Behaviours

• Working together
• Delivering at pace
• Changing and improving

Strengths maybe assessed at the interview, and these are not shared in advance

To learn more about the Civil Service success profiles framework and how they are assessed please click .

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements w business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.

Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) – See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity).

For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location's respective pay scale (any legacy arrangements/locations will need to be amended).

Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.

All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, w they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years' service.

T is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. T are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Support

• A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share.
• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
• For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

• To Transformative Business Services Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-);
• To Ministry of Justice Resourcing team (resourcing-management-);
  To the Civil Service Commission (details available- )

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wver it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.

For further details about the initiative and eligibility requirements visit:

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information

MoJ:

If you require any assistance please call Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-

Please quote the job reference 12596

HMPPS

If you require any assistance please call Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-

Please quote the job reference 12596

Job Description Attachment

• EO - Team Leader Goods (Job Description Attachment)

Select new file
Application form stage assessments

Behaviours

Behaviours Application Form Question Word Limit

250

Managing a Quality Service

Leadership

Making Effective Decisions

Experience

We will assess your experience for this role via the following methods

CV or Work History, Statement of Suitability

Specific licence requirements

MHE licences

Statement of Suitability

Guidance for the Statement of Suitability

This should be based around the key responsibilities and essential criteria

Evidence of Experience

CV or Work History, Statement of Suitability

Interview stage assessments

Interview Dates

Expected Late January

Behaviours

Working Together

Delivering at Pace

Changing and Improving

Strengths

Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed .

Level of security checks required

Baseline Personnal Security Standard (BPSS)

Use of Artificial Intelligence (Al)

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. W plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

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