Service Leader Level 3

 Join Our Journey at Brook Street in Alva, Clackmannanshire – Service Leader Level 3 Opportunity

We're looking for a compassionate, proactive, and experienced Service Leader to lead a vibrant supported living service in the heart of Alva. This is more than just a job - This is an exciting opportunity for a skilled and experienced Service Leader, as you will lead a team of Support Workers  & Advanced Support Workers with people who have a Learning Disability diagnosis with mental health, emotional instability and other health issues to lead the best life Bolder.  

Benefits & USP's:

• Salary of up to £34102 per year 
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive senior leaders 
• 25 Days annual leave excluding of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
• Pension Scheme
• No uniform - we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS / PVG
• Shopping Discounts Scheme 
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

Community Integrated Care is one of the UK's largest health and social care charities. We work hard to enriching the lives of people with many different care needs. It's exciting and rewarding work, and we're full of pride and passion for what we do.

Since the early days, we've grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of 'Your Life, Your Choice' and our strategy 'Best Lives Bolder'.

We have strong values and we're proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards

We are also focused on our people. Our Support Workers are dedicated and passionate about going 'the extra mile' for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us. 

About Our Service

Brook Street is a newly developed supported living service, proudly part of Community Integrated Care. We're home to eight amazing individuals, each living in their own modern, one-bedroom property. Our homes are designed to promote independence, dignity, and personal growth.

• 8 single tenancies – each person has their own space to call home.
• Age range: 19 to 48 years old.
• Gender mix: 5 men and 3 women – a friendly and supportive community.
• 9 properties on site – 6 ground floor, 3 first floor, plus a dedicated staff base.

 About the People We Support:

• We're a diverse group with a range of needs and experiences. Everyone here has a learning disability diagnosis, and many of us also navigate challenges like mental health, emotional wellbeing, and physical health conditions. But we're resilient, motivated, and proud of how far we've come.
• For some of us, this is a return to the community after time in other care settings. For others, it's our first step into independent adult life after living with family. It's a big change – and we're embracing it together.

With experience working in a health or social care setting, you will have an upbeat positive manner, as well as having a genuine passion for supporting people to become a part of their local and wider community.

You will also have experience working with people supported who present behaviours that require intensive support planning and management to ensure their safety and quality of life at all times.

In addition you will be comfortable using basic IT systems that are required within the role - training can be offered to support this area. You will also hold a professional qualification in Health and Social Care, i.e. Nurse, Social Worker, SVQ Level 3 plus supervisory units (Scotland) / Care Management Level 3 (England).

 What You'll Bring

Knowledge & Skills

• A strong ability to create person-led care and support plans that truly make a difference.
• A relevant professional qualification in Health and Social Care — such as a Registered Nurse, Social Worker, SVQ Level 4, or Level 5 in Care and Management — is highly desirable.
• A commitment to continuous learning, with evidence of ongoing professional development.
• Confidence in using and engaging with a range of digital tools and technologies.

Desirable Experience

• Familiarity with CI/CQC regulations and inspection processes.
• Experience collaborating with Multi-Disciplinary Teams and contributing to case reviews.
• A background in working across multiple sites within health and social care settings — or lived experience in these environments.
• Proven leadership experience, with the ability to inspire and guide teams.
• Experience in managing budgets effectively and responsibly.

Naturally it is important too that you share our company values - We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support. People's values are important to use, so we look for people with:

• Patience
• Empathy, compassion and sensitivity to others
• A strong work ethic
• Reliability
• Honesty
• Determination
• A problem solver
• Resilience

If you have read this advert and feel like it's exactly the role and organisation you're looking for, please click 'Apply' to take you through to our short application form.

If you are interested in learning more about the role before submitting your application, please feel free to call Victoria Andrews for a chat on or email [email protected]

A Place I belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to an organisation that is truly fair and equal to all – where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.  

By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice. 

We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we've made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking here.

We wish you the very best of luck in your application to joining our charity. Should you require any adjustments during the recruitment process, please feel free to contact [email protected]

Community Integrated Care is an Equal Opportunities and Disability Confident employer.

We're really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.