Associate Network Delivery Specialist

WELCOME TO SITA

We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.

You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA

As a Network Delivery Specialist, you will have the opportunity to work at one of Europe's busiest airports. You will work alongside a team of Network Delivery Managers, Project Managers, Solution Designers, Incident Managers, and Project Support Engineers to capture customer requirements and to deliver minor works projects to meet business requirements. You will have the opportunity to learn about networking technologies relating to LAN, WLAN, IP Telephony and network security. 

You will be responsible for supporting and contributing to all aspects of the project's life cycle: initiation, planning, execution, and closure - this means you will be working on real world challenges.

Please note:
The work location for this position is at Heathrow Airport. The successful candidate will be required to commute to the office three times per week.

WHAT YOU'LL DO:

Managing Network Projects

• Handle projects of varying scope within a portfolio.
• Proactively forecast resource needs based on current and upcoming workloads.
• Make informed resource decisions to support project delivery.
• Manage change and mitigate risks to ensure successful outcomes.
• Deliver consistent results to both stakeholders and customers.
• Apply strong attention to detail, time management, and influencing skills.
• Step in to manage individual projects when needed to ensure success.

Delivery and Execution

• Ensure delivery of the agreed Statement of Work (SOW) for customer sites.
• Monitor and coordinate all required actions to deliver services effectively.
• Support global project rollouts or fulfill individual customer growth orders.

Project Management Administration

• Advocate for and follow defined company project standards and practices.
• Promote consistent practice standards across the organization.
• Generate and maintain reporting to ensure visibility into all project activities.

ABOUT YOUR SKILLS:

• 3-5 years of experience as an IT Project Lead or Associate Project Manager, specifically in the IT industry leading network-related projects
• Solid understanding of project management methodologies
• Basic knowledge of networking components such as routers, switches, firewalls, and physical infrastructure (e.g., Cat6, fibre optics)
• Excellent communication skills, both written and verbal
• Strong interest in pursuing a career in IT project management for long-term professional growth
• Collaborative team player with a willingness to ask questions and support colleagues

Nice to have

• Previous experience in the airline industry
• Experience managing one or more projects from initiation through closure in a commercial environment
• Background in IT solutions or experience with airline industry solution providers (preferred)

WHAT WE OFFER:

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

Flex Week:

Work from home up to 2 days/week (depending on your team's needs)

Flex Day:
 Make your workday suit your life and plans.

Flex Location:
 Take up to 30 days a year to work from any location in the world. 

Employee Wellbeing:

We've got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

Professional Development

: Level up your skills with our training platforms, including LinkedIn Learning 

Competitive Benefits

: Competitive benefits that make sense with both your local market and employment status. 

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.