Bank Support Worker

4 days ago

Prudhoe NE HN, United Kingdom Flexible Support Options Ltd Full time

We are looking for bank support workers who are available to work at two sites in Northumberland, Front Street and Braeside.

Are you passionate about making a real difference in people's lives? We are looking for compassionate, resilient, and experienced Support Workers to join our team in a specialist service supporting adults with mental health conditions, complex needs, and challenging behaviours.

Candidates would be working alongside and supporting vulnerable young adults who have complex and specialist mental health needs. Most people we support enjoy physical activities such as walking.

This role is both challenging and rewarding, offering the opportunity to work in a dynamic environment where no two days are the same. You'll be part of a dedicated team providing consistent, person-centred care and support to help individuals live as independently and safely as possible.

Key Responsibilities

  • Provide high-quality, empathetic support tailored to each individual's needs and goals.
  • Support individuals with daily living tasks, personal care, and community activities.
  • Manage and de-escalate challenging behaviours using positive behaviour support (PBS) strategies and training.
  • Build trusting, professional relationships that promote dignity, respect, and personal development.
  • Work collaboratively with health and social care professionals, families, and internal teams.
  • Maintain accurate and up-to-date records, including support plans and risk assessments.
  • Promote mental and emotional well-being through active listening, encouragement, and structure.
  • Assist in crises and follow risk and safeguarding protocols effectively.

About You

Essential

  • Empathetic, calm, and patient approach with strong communication skills.
  • Confident working in unpredictable situations and managing behavioural incidents.
  • Understanding of safeguarding, person-centred care, and mental health frameworks.
  • Able to work flexibly, including evenings, weekends, and sleep-in or waking night shifts.
  • UK Manual Drivers License

Duties include:

  • Supporting independent living skills; assisting with personal care, shopping, and meal preparation.
  • Facilitating community participation and access.
  • Handling and managing medication administration.
  • Managing finances and record-keeping.
  • Reporting any Safeguarding concerns.
  • Attending and participating in Training
  • Working with MDTs to deliver person-centred support.

We offer: ·

· Full, paid bespoke training provided

· On-call support and advice 24/7.

· Assistance with working towards your NVQ qualification.·

· Enhanced pay for Bank Holiday shifts.

· Increased pay for short-notice cover.

· Mileage allowance during shifts.

Job Types: Full-time, Part-time, Permanent

Pay: £12.85-£13.19 per hour

Benefits:

  • Company pension
  • Employee discount
  • Referral programme

Language:

  • English (preferred)

Work Location: In person

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