Office Manager

Aureos are seeking a professional, approachable and dependable Office Manager who will be responsible for overseeing the day-to-day administrative and operational functions of the office. This includes ensuring the office runs smoothly and coordinates facilities. The role also involves maintaining office policies and procedures, supporting HR and finance processes, and playing a key role in maintaining a productive and professional workplace culture.

Primary tasks and duties:

• Oversee the daily operations of the office to ensure optimal functionality and efficiency.
• Manage administrative and support staff, facilities, and office assistants.
• Develop, implement, and maintain office policies, systems, and procedures.
• Monitor office budgets, manage supplies procurement, and oversee vendor contracts.
• Coordinate with IT and facilities teams to maintain office infrastructure and equipment to include the collation and return of IT equipment to IT dept from staff that leave the business.
• Support onboarding and offboarding processes in collaboration with HR and maintain the SSE GSP Andover Office email group
• Ensure compliance with UK health & safety, fire safety, and GDPR regulations in conjunction with HSQE Manager.
• Act as the main point of contact for internal office-related matters and external service providers.
• Manage company correspondence, incoming/outgoing post, and official documents that relate to office matters only.
• Maintain confidential personnel and operational records.
• Plan and support the business meetings schedule, quarterly Comms Event, Christmas function, ad hoc formal office events and executive travel logistics.
• Update and disseminate the Andover office and GSP regional organisational charts with assistance from the SLT.
• Manage and oversee the upkeep, maintenance and safety of office premises.
• Act as the main point of contact for the reporting of all office and warehouse maintenance issues and liaise with appropriate contractors or business function to action, to include: cleaning, repairs and improvements.
• In conjunction with Safety Manager, prepare, coordinate and implement cyclical office-related planned maintenance in-line with Aureos facilities procedure and use Aureos approved subcontractors to undertake work.
• Raise and issue Purchase Orders to relevant subcontractors, in relation to office related business, and process and track invoice.
• Update and maintain a log of staff issued door access cards, intruder alarm fobs and keys.

Secondary tasks and duties:

• Provide executive-level administrative support to the Framework Director.
• Contribute to employee engagement and wellbeing initiatives, including social events and staff communications.
• Assist with finance-related administration such as expense tracking and invoice processing for office-related matters only.
• Participate in or lead internal office-related projects, such as office moves or process improvements and effectively communicate this to staff.
• Manage and maintain the office and kitchen consumables.
• Follow WEEE guidance, when appropriate.
• Act as first point of contact for external contractors that require meeting room bookings.
• Support with emergency preparedness documentation and coordinate drills or compliance checks.
• Assist the HSQE Manager with the monitoring and enforcement of health and safety and building regulations compliance.
• Serve as a fire warden or first aider (if trained).
• Oversight of internal communications or newsletters relating to office updates.

Qualifications and Training

• GCSEs (or equivalent) in English and Mathematics.
• Business Administration Level 3 qualification or relevant professional experience.
• Degree or diploma in Business Administration, Office Management, or related field.
• IOSH Managing Safely certification.
• First Aid at Work or Fire Marshal certification.

Knowledge

• Software Proficiency
• Understanding of UK workplace compliance, including health & safety and data protection.
• Familiarity with office or facilities management systems.

Skills and Abilities

• Proven experience as an Office Manager, Team Coordinator, or in a senior administrative role.
• Strong organisational and multitasking skills with a proactive approach to problem-solving.
• Excellent interpersonal and written communication skills.
• Experience managing budgets and liaising with suppliers and vendors.
• Ability to handle confidential information with discretion.
• Experience in a fast-paced, high-growth, or multi-site environment.
• Exposure to HR and finance systems.
• Experience supporting C-suite or senior executives.
• Awareness of workplace wellbeing and EDI initiatives.

What We Offer

• Competitive salary and benefits package.
• Opportunities for career advancement and professional growth.
• A dynamic and supportive team environment.

Equal opportunities

Aureos are an equal opportunities employer, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age disability, religion, belief, sexual orientation, marital status or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.