Hotel Night Porter
2 weeks ago
Night Porter – Job Summary
We are looking for a friendly, well-presented, and reliable Night Porter to support our hotel's overnight operations. You will help ensure the hotel remains quiet, safe, and well-maintained so guests enjoy a restful night's sleep. The role also includes preparing the dining room and breakfast area for morning staff.
Key Duties
- Greet and assist guests, including luggage support
- Monitor safety and security throughout the night, remaining alert at all times
- Maintain a calm, quiet environment to support guest comfort
- Keep public areas clean, tidy, and well-organised
- Respond promptly to guest requests and enquiries (in person or by phone)
- Provide information about hotel facilities and local amenities
- Prepare the dining room and set up breakfast items for morning staff as instructed
- Assist with setting up event or conference spaces when required
- Report any maintenance or safety issues promptly
- Coordinate with other departments to ensure smooth operations
Qualifications
- Customer service or hospitality experience preferred
- Well-presented, friendly, and professional manner
- Strong communication and organisational skills
- Ability to work independently and remain alert throughout the night
- Flexible availability, including some weekends
Job Type: Part-time
Pay: £12.21 per hour
Expected hours: 16 – 30 per week
Work Location: In person
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