In-House Service Repair Technician Apprentice

All Locations

Fareham

All Departments

Engineering Apprenticeships

Advertising Salary

£17,000 per annum / Mon - Fri 7.45am - 4pm / 45 min lunch / 37.5 hours

Vacancy Type

Permanent

STARTING IN MARCH 2026

This workshop-based role is responsible for triage, troubleshooting, and repair of Raymarine & FLIR marine electronics for both leisure and commercial applications across the EMEA customer network. The position involves customer communication, collaboration with administration and technical support teams, and adherence to company and Global Trade Compliance processes.

The successful applicant will be eager to join Raymarine, a leading name in marine electronics, known for cutting-edge technology and high-quality solutions. This opportunity will the successful candidate to work with industry-leading products and contribute to high-level service and innovation alongside an experienced team.

The role is crucial for ensuring safety, navigation, and communication at sea, as reliable marine electronics are essential for boaters. By repairing and maintaining these products, technicians enhance customer satisfaction, operational efficiency, and uphold Raymarine's reputation for excellence and reinforcing Raymarine's commitment to quality and innovation.

Training to be provided:

As an In-House Service Repair Technician Apprentice, you will be studying a Level 3 Maintenance Operations Engineering Technician Apprenticeship. Throughout your apprenticeship with Raymarine, you will be supported by your company mentor and your PETA Learning and Development Coach.

Your Level 3 programme will include, a level 3 Engineering work-based qualification delivered by PETA, and day release for 24 months to complete a level 3 BTEC technical certificate. Overall duration 48 months.

About the role:

Joining the team at Raymarine as an In-House Service Repair Technician Apprentice, you will learn from experienced engineers.

You will have a wide variety of responsibilities, as part of the role you will:

• Ensure repairs undertaken are repaired and tested within the department KPIs to the highest standard possible and administered in accordance with department & company procedures and policies
• Be able to undertake priority repairs as deemed necessary from the Technical Services Manager
• Undertake administration associated to service repairs & customer contact, using PC/web-based applications
• Promptly recognise & report product defects not previously recorded or specifically monitored by the Product Liaison Group & Engineering teams
• Ensure the role holder keeps up to date on current & new products, to provide an effective knowledge to assist with the repair and testing of products
• Maintain a clean, efficient, and safe workspace, reporting any safety/health hazards to the Technical Services Manager

What Raymarine offers you:

• Career opportunity with one of the leading marine electronics companies
• Customer-focused role: making a difference by directly supporting customers and ensuring their satisfaction
• Collaboration with experts: working alongside loyal and experienced colleagues, engineers, and industry professionals
• Friendly culture with focus on collaboration
• Comprehensive benefits including healthcare, pension schemes, and more
• Fulltime employment
• Further personal development
• Further academic development
• Higher apprenticeship

Essential skills:

An apprenticeship is all about learning new knowledge, skills and behaviours, therefore, to be considered for this role you must be able to demonstrate a genuine interest in engineering and a willingness to learn.

You will also require the following skills and qualifications:

• 2 GCSE's at grade C (4) or above, or equivalents in maths and English
• Enthusiastic team player
• Self-motivated and driven
• Excellent communication skills
• Positive attitude
• Keen to learn and take initiative

Desirable Criteria:

• Good with hands-on tasks and troubleshooting
• Able to work carefully and as part of a team
• Basic PC skills and good communication in English
• Conscientious initiative-taking person
• Work methodically & carefully
• Handle customer-owned products respectfully
• Ability to prioritize own time & workload
• Troubleshooting experience & manually dexterous
• The ability to adapt to changing priorities