Client Growth, Sales Operations Manager, EMEA

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   Job DescriptionThis role is for the Sr. Director of Sales Operations for the Client Growth & Tech Sales organization. This Operations Partner role will be part of the Sales Operations & Planning team and will support key leaders across the EMEA Tech Sales & Tech Advisory teams. This role will provide strategic and operational support by partnering with sellers, advisors, and team leadership on key activities:Support core tech sales activities in alignment with annual tech sales goals and objectivesDrive forecasting process & partner with Sales team to improve forecast accuracyDrive SFDC data hygiene processesMonitor and analyze sales performance metrics to identify areas of improvementPartner with leaders and Reporting & Analysis team to create sales & seller performance reporting and action plansSupport sellers sales play planning and execution Support Tech Advisory function in EMEA aligned with goals and objectives of Tech Advisory FunctionSupport advisory leadership in strategic planningMonitor and analyze NPS & VOC performance metrics to identify opportunities for key clientsSupport key stakeholder communication plans & deliverablesDevelop and maintain relationships with key internal stakeholders and customersDrive/support operational priorities as defined by sales leader Support EMEA tech partnerships team to achieve pipeline, sales and relationship goals (in alignment with global tech partnerships organization) Managing some priority in-region partner relationships (i.e., IBM, ServiceNow, Eptura)Executing in-region partner growth activities (i.e., co-selling workshops, QBRs, etc.)Manage in-region priority escalationsProject managing strategic initiativesEnsure deal registration processes are followed Provide business/strategy support for APAC/EMEA Tech Sales & Tech Advisory leaderParticipate in strategic planning processesProgram manage priority strategic programsCreate senior executive communication packs/presentations to support overall business needs and prioritiesRole Requirements:Bachelor's degree in Business Administration, Sales, or a related field (Master's degree preferred).5+ years experience and proven track record of success in sales-related operations and execution activities that support growth and operational excellenceFlexibility to support APAC stakeholders/schedules as neededAdvanced Salesforce skills Drive/support programs, priorities and asks from other groups that the sales and advisory teams are responsible for (marketing, operations, training, HR, etc.)Collaborate with other functions to streamline processes, fix issues and optimize activities.Share knowledge and successes with Sales Operations team so benefits & improvements are identified and driven globallyExcellent leadership and communication skills, with the ability to influence and collaborate effectively with broad cross-functional teams to achieve growth & operational objectivesExcellent executive communication skills in the following areas:  creating senior executive storylines and talk tracks based on results & data; creating high-quality executive presentations (and driving the needed iterative, collaborative draft & review cycles); excellent verbal and written communicationsExcellent program management and deliverable creation skillsExpertise leading diverse core teams through a strategic planning process toward a common goalStrong analytical skills with the ability to interpret data and generate actionable insightsExtensive knowledge of sales processes, methodologies, and sales technology stackLocation: Remote –London, GBRIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements.  We're interested in getting to know you and what you bring to the table If you require any changes to the application process, please email or call +44 (0) to contact one of our team members to discuss how to best support you throughout the process. 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