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Supervisor - The North Face
2 weeks ago
We dare to lead. We spark curiosity. We stay curious. We never stop exploring.
The North Face is the world's most famous outdoor clothing and lifestyle brand, and we are looking for a dynamic and organised person to join us as a Supervisor.
You'll supervise our Cambridge store with enthusiasm and passion. You'll represent the TNF brand by being positive, approachable and willing to pitch in. You'll support our Retail Assistants and contribute to their development, whilst assisting managers with running the floor and keeping it looking its best. In return, you'll get fantastic discounts on The North Face and other outdoor brands, and career development in a management role.
This store is an official TNF partnership owned by Ellis Brigham Mountain Sports Ltd.
Who You Are:
- Friendly and approachable, with an interest in The North Face brand or fashion and lifestyle trends
- Organised and able to work quickly and accurately even during busy periods
- Fluent in English – other languages are a bonus
- Experienced in a customer service role
- Able to support colleagues and delegate tasks as necessary
- Patient and willing to help with customer complaints
- Interested in developing your management skills
What You'll Do:
- Supervise the shop floor on behalf of managers, ensuring stock levels are maintained and the store is kept clean and presentable
- Support junior colleagues with sales and personal development
- Lead the team to achieve sales targets
- Manage store operations and process payment transactions with care and accuracy
- Help customers and deal with issues in a professional manner
- On The Job training to keep up to date with brand developments and product technology
What You'll Get:
- Staff discounts on TNF and other exciting outdoor brands
- On the job training to get you up to speed
- Continuous personal development to help you find your perfect retail role
- Holiday and sick pay
- Access to thousands of discounts and services through The Retail Trust
- Paid charity days and cycle-to-work scheme
Ellis Brigham is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, pregnancy, or any other protected characteristics. If you require any reasonable adjustments to your application process please advise us when you are invited to interview.
Please apply via email to cambridge.- withan up-to-date C.V. and cover letter outlining why you think you would be suitable for the role. Please put The North Face Supervisor in the subject line.
Job Type: Full-time
Salary: £13.60 per hour
Expected hours: No less than 38 per week
Benefits:
- Employee discount
Experience:
- Retail sales: 1 year (required)
- Supervising experience: 1 year (preferred)
Work Location: In person
Application deadline: 31/10/2025
Job Types: Full-time, Permanent
Pay: £13.60 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Paid volunteer time
- Store discount
Application question(s):
- What excites you about working for The North Face?
Experience:
- retail: 1 year (preferred)
Work Location: In person
