Dental Receptionist/Administrator

2 weeks ago

Edinburgh EH HD, United Kingdom Scottish Orthodontics Morningside Full time £9,600 - £12,000 per year

Full job description

We are a friendly orthodontic practice seeking a professional, caring, and proactive Receptionist to join our team. As the first point of contact for our patients, you will play a key role in creating a welcoming and professional environment, while also supporting the team with a range of administrative duties.

The ideal candidate will have strong communication skills, excellent attention to detail, and the ability to multitask in a busy, patient-focused setting. Previous experience with SFD (Software of Excellence) is desirable but full training will be provided.

Key Responsibilities

  • Greet patients warmly and ensure a positive first impression
  • Answer telephone calls promptly and manage patient enquiries professionally
  • Book and manage appointments using our practice management software
  • Perform accurate data entry and maintain up-to-date patient records
  • Handle emails and other correspondence efficiently
  • Support day-to-day administrative tasks, including filing, photocopying, and document prep
  • Use Microsoft Office and Google Workspace tools for admin tasks
  • Work collaboratively with clinical staff to ensure smooth patient journeys

Skills and Experience

  • Excellent communication and interpersonal skills
  • Strong organisational abilities with a focus on detail
  • Confident phone manner and professional presentation
  • Competence in Microsoft Office (Word, Excel, Outlook) and Google Workspace
  • Fast and accurate typing and data entry
  • Experience with dental or medical software (especially SFD) is a bonus but not essential
  • Previous reception or administrative experience preferred

What We Offer

  • A supportive, friendly working environment in a modern dental setting
  • Full training and ongoing development opportunities
  • Competitive hourly rate (starting from £12.21/hour)
  • Opportunity to be part of a caring, patient-centred team

How to Apply

If you're enthusiastic, reliable, and passionate about patient care, we'd love to hear from you.

Please apply with your CV and a short cover letter outlining why you're interested in the role.

OR, if you would like to have a chat to discuss this vacancy, then please contact Carole Benn on

Job Types: Full-time, Permanent

Pay: From £12.21 per hour

Benefits:

  • Company pension

Language:

  • English (required)

Work Location: In person

Miss Carole Benn- Practice Manager -Scottish Orthodontics Morningside - 27 Morningside Park, Edinburgh -EH10 5HD

Job Type: Full-time

Pay: From £12.21 per hour

Expected hours: 38 per week

Work Location: In person

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