Business Development/Relationship Manager

6 days ago

London, Greater London, United Kingdom Mastercard Full time £60,000 - £120,000 per year

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Business Development/Relationship ManagerPlaying a key role in the execution and delivery of Mastercard's digital payments capabilities, this position is focused on driving acceptance of Mastercard digital products and services, across 3rd party PSPs (Acceptance fin-techs) and ecosystem Enablers.

In order to deliver scalable digital acceptance in the UK&I, this role acts as the point of contact for all internal and external stakeholders for, but not exclusive to: Mastercard's card Network Tokenisation services, Digital Checkout, Disbursement products, Open Banking, SME focused initiatives, and a myriad of Cybersecurity solutions.

Role & Responsibilities

• Build relationships with, understand/track business strategy, and deliver digital payment services to PSPs (Acceptance fin-techs), to expand Mastercard's digital payments footprint

• Provide PSP, enabler and market development insight and support to internal teams and their customers, supporting the distribution of knowledge and best practices to assist in the acceleration of Acceptance

• Lead on customer engagement strategy and events, targeted at expanding Mastercard's influence over these non-traditional customer types

• Coordinate key Partner Acceptance integrations and provide clear status communications

• Support acceptance partners to understand Mastercard announcements and mandates relevant to their business

• Responsible for business case construction and budget allocation in support of channel led acceptance

• Working with market, regional and global product teams on new initiatives and product pilots, including providing commercial feedback loop

• Work with revenue generating payment network partnerships, to advance product initiatives and transaction volumes

• Ensure all Salesforce CRM accounts, opportunities, contacts etc. are accurate and up to date

Experiences

• Comprehensive experience executing and managing strategies for large and medium-sized customer accounts

• Demonstrated knowledge of payments in cards, open banking or related sectors

• Previous experience working for a Payment Service Provider (PSP) and/or transactional Cybersecurity of benefit

• An understanding of MasterCard's core products, rules, and services a nice to have

• Strong commercial knowledge and understanding

• A confident networker and presenter, who is happy in a blended relationship management and business development role

• Team player and self-starter

• Highly organised and able to manage a complex projects and initiatives

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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