Volkswagen Service Advisor

6 days ago


Bath BA EU, United Kingdom Mon Motors Full time £29,000 - £35,533 per year

As a Service Advisor, you'll be the key point of contact for customers throughout their vehicle's time on site. You'll play a vital role in ensuring our customers receive an outstanding service experience from start to finish.

The Role

  • Acting as the main contact for customers during their service or repair visit.
  • Managing all service walk-in enquiries on behalf of the dealership.
  • Liaising across departments to provide accurate and competitive quotes for required work.
  • Checking in and handing over vehicles, ensuring all details are correctly recorded.
  • Identifying and upselling additional work where appropriate.
  • Ensuring all activities meet Volkswagen's brand and service standards.

To be successful in this role, you'll have:

  • Excellent administration, communication, and interpersonal skills to manage customer interactions and workshop scheduling.
  • Experience in a customer-focused role — ideally within the automotive industry (though this isn't essential).
  • A genuine passion for delivering exceptional customer service.
  • Strong organisational skills and attention to detail.

Mon Motors Benefits

As part of our family-run business, you'll enjoy a supportive and rewarding environment, along with a great package of benefits, including:

  • Competitive salary: Basic £29,206 + up to £5,416 OTE
  • 30 days annual leave (22 days + 8 bank holidays)
  • Extra day off for your birthday
  • Increased annual leave with length of service
  • 24/7 Employee Assistance Programme
  • Contributory pension scheme and life assurance
  • Employee discounts on vehicles, MOTs, parts, and servicing
  • Brand-accredited training and clear career progression opportunities
  • Ongoing support, coaching, and development

Join us at Volkswagen and be part of a team that's committed to excellence, growth, and customer satisfaction — every single day.

Job Types: Full-time, Permanent

Pay: £29,206.00-£35,533.00 per year

Benefits:

  • Company pension

Experience:

  • Customer facing : 2 years (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person


  • Service Advisor

    1 day ago


    Bath BA EU, United Kingdom Mon Motors Full time

    As a Service Advisor, you'll be the key point of contact for customers throughout their vehicle's time on site. You'll play a vital role in ensuring our customers receive an outstanding service experience from start to finish.The RoleActing as the main contact for customers during their service or repair visit.Managing all service walk-in enquiries on behalf...

  • Service Advisor

    3 weeks ago


    Bath, United Kingdom Auto Skills UK Full time

    Service Advisor Basic Salary - Up To £30,000 OTE - £35,000 Location - Bath   Benefits - Life Assurance Refer A Friend Scheme Discounted Gym Memberships Staff Discounts   Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service...

  • Service Advisor

    1 day ago


    Bath, United Kingdom Jago Consultants Full time

    Job DescriptionWe are working with a Main Car Dealership in the Bath area of Somerset who are actively looking for a Service Advisor to join there friendly team. Job Role – Motor Vehicle Service Advisor Salary – 28k – 30k plus Strong OTE up to £37,000 Service Advisor Duties include: Ensuring customers are aware of service and repair work required to...

  • Service Advisor

    7 days ago


    Bath, United Kingdom Innova Search Full time

    Role: Service Advisor Location: Bath **Salary**: £21,000 - £25,000 basic + £32 - 36k OTE Our client based in Bath is currently looking to recruit a Service Advisor to join their team. Duties of the Service Advisor: - Booking services - Completing repair orders - Maintaining regular customer contact to update/book and up-sell on future work - Liaising...

  • Service Advisor

    5 days ago


    Bath, United Kingdom Wisteria Talent Full time

    Job DescriptionAre you an experienced service advisor looking for a fresh new challenge? a challenge where you have the opportunity to grow and flourish in what you do and you're hard work is recognised?Wisteria Talent is recruiting for a experienced service advisor for our premium franchise client based in Bath.As a Service Advisor, you'll play a crucial...

  • Patient Advisor

    4 days ago


    Bath BA, United Kingdom Electiva - Manchester Full time

    Job Type: Full-time, PermanentBase Pay: £30,000.00On Target Earnings - (OTE) £100,000 paCommission payBenefits:Additional leaveCompany eventsCompany pensionEmployee discountWork from homeSchedule:8 hour shiftDay shiftMonday to FridayWeekend availabilityExperience:sales: 1 year (required)patient facing: 1 year (required)Similar background: 1 year...

  • Service Advisor

    3 days ago


    Bath, United Kingdom Wisteria Talent Full time

    Are you an experienced service advisor looking for a fresh new challenge? a challenge where you have the opportunity to grow and flourish in what you do and you're hard work is recognised?Ensure all your application information is up to date and in order before applying for this opportunity.Wisteria Talent is recruiting for a experienced service advisor for...

  • Service Advisor

    2 weeks ago


    Bath, United Kingdom Auto Skills UK Full time

    Service AdvisorBasic Salary - Up To £30,000OTE - £35,000Location - BathBenefitsLife AssuranceRefer A Friend SchemeDiscounted Gym MembershipsStaff DiscountsAre you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?ResponsibilitiesArranging Service Department bookings.Ensure efficient workshop...

  • Financial Advisor

    2 weeks ago


    Bath, United Kingdom Service Care Solutions Full time

    Financial AdvisorLocation: South West EnglandContract: Permanent, Full‑TimeSalary: £35,000 - £40,000 per annum (DOE)Start Date: FlexibleWorking Arrangements: Hybrid following probation Service Care Solutions are recruiting for an experienced Financial Advisor to join a reputable and growing Financial Advisory group in South West England. This role...


  • Bath, United Kingdom Jago Consultants Full time

    Job DescriptionWe are working with a Car Main Dealership in the Bath who are actively looking for a Customer Booking Advisor to join there friendly team. No Automotive experience necessary. Strong Customer Service background essential! Job Role – Motor Vehicle Customer Service Booking Advisor Salary – £22,000 – £24,000 Customer Service / Booking...