Full Time Supervisor

1 week ago

Bicester OX WD, United Kingdom The Bicester Village Shopping Collection Full time £25,000 - £45,000 per year

Overview:

Please be advised that this is a full time position, the working hours are 37.5hrs/5 days, Monday to Sunday. Keyholder duties are involved.

Main Purpose

Assist the Store Manager/Assistant Manager in the smooth running of the store in order to achieve sales and cost targets. Provide exceptional customer service and support in a retail environment, promoting and selling premium cookware products. Supervising employees, managing inventory and ensuring compliance with company policies and procedures.

Responsibilities:

Key Responsibilities

  • Team Supervision: Lead, motivate and manage the store team to achieve sales and service goals. Deputise in the absence of the Store Manager.
  • Customer Service: Greet and assist customers, providing expert advice on our cookware products.
  • Sales: Achieve and exceed sales targets through effective company sales techniques, product demonstrations and upselling.
  • Product Knowledge: Maintain a thorough understanding of our product range and stay updated on new arrivals and promotions.
  • Merchandising: Ensure the store is well-stocked, organised, clean and tidy by undertaking all housekeeping duties and visually appealing.
  • Inventory Management: Assist with stock control and checks, including receiving, unpacking, and organising merchandise.
  • Team Collaboration: Work closely with team members to create a positive and productive work environment.
  • Cash Handling: Process transactions accurately and efficiently using the point-of-sale system. Cash up in accordance with company policy and procedures.
  • Keyholder Duties: Open and close the store, ensuring all security procedures are followed.

Qualifications:

  • Previous retail or customer service experience.
  • Previous experience in a retail supervisory or management role.
  • Strong leadership and team management skills.
  • Strong communication and interpersonal skills.
  • Passion for cooking and familiarity with cookware products.
  • Ability to work in a fast-paced environment and handle multiple tasks.

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