Client Servicing Executive

Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we've grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You'll play a key role in shaping the future of cross-border finance, while advancing your own career in a dynamic, high-growth industry.
Ebury Institutional - Client Servicing Executive (French Speaking)

4 days in the office & 1 day working from home

About Us

Ebury is a hyper-growth FinTech firm, named as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, accounts, and international payments.

The Role

We're looking for a Client Servicing Executive to support Ebury's growth in the institutional space. You'll be a key part of the Ebury Institutional team, acting as a liaison between our front office, back office teams, and our clients to ensure transactions and processes run smoothly and safely on our platform.

You'll be responsible for:

• Resolving customer requests via email, chat, or call.

• Collaborating with various internal departments to solve client queries.

• Working with our front office teams to provide exceptional customer service.

• Identifying upsell opportunities within the existing client portfolio.

This is an excellent opportunity to join a rapidly growing, international company in a role that offers significant professional growth and career progression.

About You

The ideal candidate is driven, proactive, and thrives in a fast-paced environment. You'll have excellent attention to detail and the ability to work effectively under pressure.

You should have:

• A desire to provide a high level of service to clients.

• Strong communication skills.

• Fluency in both written and verbal English & French.

• The ability to multitask and prioritize your workload appropriately.

• Excellent attention to detail.

• A collaborative and team-oriented mindset.

Ready to join a leading FinTech? Apply now

Why Ebury?

• Dedicated Mentorship: Learn directly from experienced managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• Central London Office: A fantastic location with excellent transport links.

Ready to launch your career with a global FinTech? Click the 'Apply' Today and discover your potential at Ebury

You can also connect with me on LinkedIn - Freddie Mugridge

#LI-FM2

#LI-HYBRID

About Us

Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.

Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 29 markets worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Vancouver to Auckland, we enjoy sharing team experiences and celebrating success across the Ebury family.

Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies.

None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector. 

At Ebury, we're committed to building a workplace where everyone feels valued, supported, and empowered to thrive. We're proud to have active employee networks and ESG initiatives that reflect our inclusive culture, including our Women's Network, LGBTQIA+ Network, and Veterans Network. These communities provide spaces for connection, mentorship, advocacy, and collaboration across our global teams.

We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future.

Please submit your application on the careers website directly, uploading your CV / resume in English.

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