HR Advisor

Location: Remote in the Leeds area - Travel required to client sites

Reports to: Regional Manager

Salary: £35,000 pa dependant on experience

At Impact HR, we provide expert, people-first HR consultancy services to businesses across the UK. We're growing, and we're looking for a hands-on, service-driven HR Advisor to deliver expert, pragmatic and commercially minded advice to our client base.

Why this role matters

Our clients rely on us as trusted advisors, delivering compliant solutions to their people issues, allowing them to focus on their business.

This role is perfect for someone who excels at providing impactful HR advice, balancing legal compliance, best practice and commerical sense along with occasional administration support. You will use your unrivalled knowledge of employment law and best practice, whilst building lasting relationships with clients and the team within Impact HR.

What you will be doing

You will provide proactive HR support to clients across various sectors, handing a wide range of people matters, queries and projects.

Service delivery and client support

• Provide advice to Impact HR clients through phone, email and online call support as required
• Ensure advice, documentation and support are delivered to a consistently high standard
• Deliver pragmatic HR advice in line with client expectations, both reactive and proactive
• Support the HR Consultancy team providing advice to their portfolio of clients
• Ensure your advice delivery is aligned with Impact HR's central tools, systems and operational frameworks

Your day to day will include:

Employee relations

• Guide clients through all types of ER cases, including but not limited to disciplinary, grievance and capability cases
• Provide advice and the relevent documentation to ensure a compliant process that meets the client's needs

Absence management

• Advise on managing short and long term absence cases, including sickness, holidays, career breaks and compassionate leave
• Guide clients in the use of absence management tools such as welfare calls, return to work interviews and absence review meetings

TUPE and redundancy

• Provide first line advice on TUPE transfer queries, including those involving redundancies
• Guide clients through redundancy procedures, both standalone and multple roles, ensuring a compliant process with relevant documentation

Family friendly and flexible working

• Advise on family friendly policies, both statutory and enhanced
• Support clients through flexible working requests and hybrid working arrangements

Equality, diversity and inclusion

• Provide advice on EDI related cases including discrimination, bullying and harassment
• Recommend and supply policy documentation to ensure clients can foster inclusive workplaces

Recruitment and selection

• Advise clients on legal requirements and best practice in recruitment campaigns
• Support with drafting job descriptions and designing fair and effective selection processes
• Provide guidance on sourcing and attracting the right candidates for clients, including tools such as psychometric or on the job testing

Onboarding and induction

• Review and design induction, onboarding and probation processes that encourages employee engagement
• Advise on managing probationary reviews and early stage employment concerns

HR documentation

• Draft and review offer documentation including contracts and onboarding forms
• Advise on contractual variations
• Work with clients to create and update handbooks and individual policies, tailored to their business

Business development and networking

• Build strong relationships and deliver a consistently excellent service to help you identify opportunities to grow client accounts or introduce new services
• Any other duties as required

What Success Looks Like (First 12 Months)

• You have developed strong relationships with the team and a number of clients, becoming a trusted Advisor they turn to for support
• You have handled a wide range of HR queries and casework, consistently delivering legally sound and practical advice
• You have supported multiple clients with policy and documentation projects (contracts, handbooks, policies)
• Your written and verbal communication is consistently accurate, professional and tailored to the client
• You have identified opportunities for additional consultancy support through projects, training etc
• You have contributed to the development of internal consultancy processes and shared knowledge with your peers

About You

You are a skilled HR professional, who combines solid HR knowledge with excellent communication , prioritisation and client service skills. You are comfortable working remotely within a wider team and autonomously at times, and love a variety in your work.

You will likely bring:

• Experience, with a strong generalist HR background, ideally experience in consultancy or multi-site environment
• Expert knowledge, with a solid understanding of UK employment law and best practice across the full employee lifecycle
• Accuracy and attention to detail
• Excellent prioritising and time management skills
• Proficiency with MS 365
• Experience with CRMs and HR systems
• A solutions-focused, commercially aware mindset
• Application of data protection and confidentiality

What We Offer

• Competitive salary and benefits
• Flexible working
• Supportive, values-led team culture
• Progression pathways and professional development

Ready to shape the future of hr with Impact?

We are looking for HR professionals who want to make a real impact, not just tick boxes. Join us for an exciting opportunity, to work within a high-performing consultancy team that genuinely supports growth through their people. If that is you, we would love to hear from you

Job Type: Full-time

Pay: £35,000.00 per year

Benefits:

• Work from home

Experience:

• Human resources: 2 years (required)

Work Location: In person