Information Technology Support Engineer

3 days ago


Papworth Everard, Cambridgeshire, United Kingdom The ONE Group Ltd Full time

IT Support Engineer

Papworth Everard (2-3 days per week onsite)

£35k-£40k

This is a great role for someone who enjoys shaping modern workplace tools and strengthening cloud security across a busy hybrid environment.

You'll join a small but capable IT team where everyone gets involved in meaningful technical work. If you like the idea of owning cloud services, improving security controls, and supporting a mixture of Azure, Microsoft 365, and Meraki technologies, this role will give you both variety and impact.

Role Style & Setup:

You'll take responsibility for cloud platforms, endpoint management, and parts of the network alongside BAU support and project work. This position suits someone who likes autonomy, enjoys learning, and wants exposure to the full lifecycle of infrastructure from planning and deployment through to optimisation and security hardening. Travel to other company sites will be needed from time to time for installations, rollouts, and hands-on fixes.

Key Responsibilities:

  • Manage and enhance identity services through Entra ID, including access controls and MFA
  • Oversee hybrid identity via Azure AD Connect
  • Configure and review security tools across the Microsoft Defender suite
  • Build and maintain endpoint configurations through Intune and Autopilot
  • Support Meraki-based networking across firewalls, switches, and wireless
  • Assist with Azure networking, VPNs, and connectivity between sites
  • Work on upgrades and replacements for older VMs, operating systems, and applications
  • Help drive automation, standardisation, and overall service improvement

Skills & Experience Required:

  • Experience working with Azure, Microsoft 365, and modern security controls
  • Strong understanding of Entra ID/Azure AD, Conditional Access, MFA
  • Confident managing Intune/Endpoint Manager and Defender security tools
  • Practical knowledge of Cisco Meraki firewalls, switching, and wireless
  • Experience performing upgrades or migrations across servers, OSs, or applications
  • Full right to work in the Uk without restrictions
  • Full drivers licence, with access to car and willingness to travel to other sites when needed

For more information and a full job description, please contact Andy Clarke at The One Group



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