Receptionist - 30HRS
1 week ago
About Us
At Face for Business, we've been providing professional telephone answering and messaging services to businesses of all sizes across the UK since 2013.
As a rapidly growing company, we're looking for professional Personal Assistants with a natural flair for delivering exceptional customer service over the phone. We work hard to offer our clients genuine Value and Transparency—they can even listen to recordings of our PAs handling calls on their behalf.
In recent years, we've expanded our services to include Live Chat management, and we're eager to grow this area alongside our established telephone answering service.
Our Company Values
- Our Why: To Delight
- Our Mission: To overdeliver on everything we promise
- Our Vision: To be the most trusted outsourced service provider in the UK
About the Role
No two days are the same—you'll often be answering over 100 calls a day. You'll provide a helpful, friendly service, taking clear, high-quality messages which are instantly shared with our clients via our system.
What You'll Need:
- Excellent listening and communication skills
- A natural ability to build rapport quickly
- A friendly, professional telephone manner
- Good computer and data entry skills
- Strong attention to detail
- A positive, proactive, 'can-do' attitude
What We Offer:
- Regular company events and team morale days
- Themed office weeks to keep things fun
- Medicash Health Cash Plan
- Emergency shift rota payments
- Company pension
- Free parking in the area
- Annual pay review
Salary:
Starting at £19,200, rising to £19,480 after six months
Hours of Work:
30hours per week, Monday to Friday 10am-4pm . Weekend shifts (Saturday/Sunday) are required on a rotating basis.
Job Type: Part-time
Pay: From £19,200.00 per year
Benefits:
- Company events
- Company pension
- Free parking
Work Location: In person
