Dental Practice Manager

1 week ago


London, Greater London, United Kingdom Zental Full time £40,000 - £80,000 per year
Join Our Exclusive Team at Zental

Location: Central London | Full-time
Dental Practice Manager (with Treatment Coordination Duties)
Role Overview

We are seeking a confident and dynamic Dental Practice Manager to join our award-winning private practice in Central London. This role is perfect for an experienced manager or senior treatment coordinator who thrives in a luxury environment and is passionate about delivering an exceptional patient journey while ensuring smooth day-to-day operations.

You'll oversee practice performance, lead by example, and play a hands-on role in patient engagement - combining operational excellence with world-class care and service.
Key Responsibilities

Practice Leadership & Operations
  • Oversee the daily running of the practice, ensuring efficiency, compliance, and exceptional service standards.
  • Lead, support, and motivate the front of house and clinical teams to deliver a seamless patient experience.
  • Manage rotas, scheduling, and diary optimisation to maximise productivity and patient satisfaction.
  • Monitor and report on KPIs, patient conversions, and practice performance.
  • Collaborate with senior management to identify opportunities for growth and operational improvement.
Patient Engagement & Treatment Coordination
  • Act as a key point of contact for new and existing patients, ensuring every interaction reflects Zental's high standards of care.
  • Confidently present treatment options, procedures, and finance plans, ensuring patients feel fully informed and supported.
  • Coordinate treatment plans, specialist appointments, and multidisciplinary care efficiently.
  • Maintain communication with patients throughout their journey, including after-care follow-up and feedback.
  • Support clinicians in delivering treatment plans within 24 hours of consultation.
Administration & Reporting
  • Manage financial and administrative processes, including finance applications and CRM updates.
  • Prepare and analyse practice data to identify trends, challenges, and opportunities for improvement.
  • Maintain accurate patient and operational records in line with CQC and GDPR requirements.
Why Join Zental?
  • Be part of a fully private, luxury clinic renowned for its excellence and innovation.
  • Competitive salary with performance-based incentives.
  • Professional Indemnity and DBS covered where applicable.
  • All core CPD and extended training fully funded by Zental.
  • Clear opportunities for career progression and leadership development.
  • Employee Referral Scheme - earn up to £2,950 per successful referral.
  • Work alongside a highly skilled, multidisciplinary team in a supportive and inspiring environment.
Salary

Competitive and dependent on experience, with an attractive commission structure and incentives.
How to Apply

If you have a proven sales background and the ambition to combine patient care with management responsibilities in a luxury private setting, we'd love to hear from you.

If you would like to find out about all our career opportunities, please visit our careers section on our website.

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