Engineering Team Leader

"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises.  Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America.  Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively

Lead, grow and run one of Klipboard's global software engineering portfolios. You will be accountable for the direction, delivery and reliable operation of a portfolio of multi-tenant SaaS/OnPrem products. This includes shaping long-term technical strategy, building a high-performing engineering organisation, and ensuring our applications meet the highest standards of scalability, security and customer experience, with the support of the Vice President and other senior leaders in the organisation.

Key Responsibilities: 

People & Culture

• Build a positive, inclusive, and high-performing environment within the team.
• Provide day-to-day guidance, mentoring, and feedback to engineers.
• Support professional growth through coaching, pairing, and structured reviews.
• Encourage collaboration, psychological safety, and open communication.
• Model Klipboard's values and reinforce accountability and integrity.

Software Delivery & Operations

• Ensure predictable delivery of product features and bug fixes against agreed plans.
 
• Facilitate sprint planning, retrospectives, and estimation sessions.
 
• Track progress, manage risks, and report delivery status transparently.
 
• Drive quality practices across development, testing, and release activities.
 
• Embed AI-assisted tooling and automation to improve productivity and documentation.

Technical Excellence

• Maintain strong hands-on technical knowledge relevant to the product.
 
• Review design and code to ensure maintainability, security, and performance.
 
• Champion Secure by Design principles and adherence to the Systems Development Security Policy (P-500).
 
• Partner with architects to evaluate new patterns, frameworks, and approaches.
 
• Support continuous integration, testing, and deployment improvements.

Continuous Improvement

• Identify and address bottlenecks in workflow or delivery.
 
• Encourage experimentation and learning from outcomes.
 
• Share lessons learned with peers and other leads to strengthen group capability.
 
• Contribute to knowledge base, playbooks, and technical documentation.

Stakeholder & Communication

• Act as the primary contact between the team and key stakeholders (Product, QA, Architecture).
 
• Translate business goals into actionable engineering tasks.
 
• Communicate clearly on priorities, trade-offs, and progress.
 
• Handle conflicts constructively and always maintain transparency.
 
• Represent the team's achievements and challenges effectively to management.

Key Relationships

• Product Manager and QA Lead
• Architecture and Security functions
• Engineering Manager and peer Team Leads
• External vendors and support partners (where applicable)

Skills, Knowledge and Experience:

• Proven experience leading a small engineering team or serving as a senior engineer/tech lead.
• Strong delivery management skills within agile environments.
• Excellent communication, mentoring, and organisational abilities.
• Hands-on expertise in relevant technologies.
• Familiarity with cloud-based architectures, CI/CD, and secure development practices.

Desirable

• Experience with multi-tenant SaaS systems or large-scale enterprise software.
• Understanding of AI-assisted coding and modern developer productivity tools.
• Exposure to DevOps pipelines and monitoring practices.

What Success Looks Like

• Predictable, high-quality delivery aligned with product goals.
• Motivated engineers who understand their purpose and impact.
• Consistent improvement in estimation accuracy and team velocity.
• Increased use of automation, testing, and secure-by-design practices.
• Positive feedback from peers, stakeholders, and customers.

Company Info

You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."

Equal Opportunities

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.

If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. 

Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don't meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you

To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV's from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes. 

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