Customer Service Technician

2 weeks ago

Bridgwater, Somerset, United Kingdom YTL Arena Bristol Full time £25,000 - £40,000 per year
  • 3018
  • Bridgwater
  • Opened on: 13 Oct 2025
  • Closing on: 27 Oct 2025
  • Wessex Water
  • Dependent on experience
  • Permanent
  • Operations and maintenance

Add to favourites Favourite View favourites

Are customers at the heart of everything you do? Looking for a role that offers development opportunities? If so, we have a great opportunity to join our western sewerage team as a Customer Service Technician

What you'll do

This role involves monitoring the health and safety of yourself and others, while also communicating incidents, abnormalities, operational needs and changes to operators, managers, the control room and the business.

You will resolve customer incidents in a proactive and confident manner, while also participating in full duty ops or other stand-by rotas. You will also implement strategies to maintain our excellent customer service standards and find solutions to complex issues in the field, often when you are under pressure.

What you'll need

The successful candidate will be an effective team player and communicator, as well as being conscientious with a good understanding of customer expectations and requirements.

You will have an excellent understanding of Wessex Water policies and procedures and will have a QCF level 2 in sewerage maintenance. You will also have a confined space working certificate.

What you'll receive

  • A combined pension contribution of up to 20%.
  • Career progression and professional development opportunities.
  • 25 days' holiday rising to 28 with length of service.
  • The opportunity to sell up to five days of holiday every year.
  • The opportunity to buy up to ten days of holiday each year (subject to conditions).
  • A healthcare package that allows you to claim back healthcare costs.
  • Life assurance of up to eight times your salary.
  • The opportunity to lease a new electric car through salary sacrifice (subject to conditions).
  • Cashback and discounts from more than 3,000 retailers.
  • One paid volunteering day each year.
  • Enhanced family leave and pay arrangements.
  • Access to an interactive health and wellbeing platform.
  • Support from trained mental health first aiders.
  • A £1,000 referral fee if you recommend someone who is successfully recruited by us.

Who we are

YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include:

  • Wessex Water – one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West
  • YTL Developments – a major UK developer currently redeveloping a 350-acre former airfield into an award-winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to make a truly sustainable new community
  • YTL Construction UK – a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industry, energy and environmental sectors
  • YTL Arena – the development and operation of an entertainment complex that includes a 20,000 capacity arena, conferencing and exhibition space
  • plus a number of other retail, environmental and specialist businesses.

Our people tell us that YTL UK is a great place to work, which is why so many of them stay with us You will have a unique opportunity to develop and progress your career within such a diverse group.

We are passionate about diversity and inclusion – with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.

If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.

  • Technician (Production)

    2 weeks ago

    Bridgwater, Somerset, United Kingdom ALPLA Group Full time £30,000 - £40,000 per year

    What You Will Enjoy DoingPurpose of job/mission:To ensure that the machines run to the specification established by the Technician Department and that the containers are produced to the customers agreed specification – also a focus on minimizing downtime and scrap levels.Tasks & ResponsibilitiesTo ensure that machines and equipment are in good running...

  • HGV Technician

    2 weeks ago

    Bridgwater, Somerset, United Kingdom Royal Terberg Group Full time

    Role: HGV Technician / HGV MechanicLocation: Bridgwater, TA6 5LBHours: 45 hours per week | between 07:30 and 17:00 Monday to Friday - Looking for flexibility? We offer 40-hour and 26-hour per week options to fit your needs.Salary: Up to £46,425.60 pa DOE (based on 45hpw)Are you a skilled technician with a passion for vehicle maintenance and a commitment to...

  • HGV Workshop Technician

    2 weeks ago

    Bridgwater, Somerset, United Kingdom Langdons Full time £44,114 per year

    Location: Bridgwater, Somerset, United Kingdom Earnings: £ to £ Are you an experienced HGV Technician looking for a new challenge with a reputable and forward-thinking company?We're looking for a skilled and motivated individual to join our busy workshop team to maintain and repair our fleet of Heavy Goods Vehicles to the highest standards.Here at...

  • Customer Operations Team Leader

    7 days ago

    Bridgwater, Somerset, United Kingdom HPC Jobs Service Full time

    The HPC Jobs Service supports local people into exciting, long-term careers across our Project.Customer Operations Team LeaderSomerset Passenger SolutionsHinkley Point CWorking hours: Full time 39 hours per week. Monday - Friday various between hrsAPPLY ONLY AT Somerset Passenger Solutions Careers Are you passionate about delivering excellent customer...

  • HGV Trailer Technician

    2 weeks ago

    Bridgwater, Somerset, United Kingdom Langdons Full time £36,000 - £38,000 per year

    Location: Bridgwater, Somerset, United Kingdom Earnings: £ to £ Are you a skilled Trailer Technician with a keen eye for detail and a passion for quality repairs?We're looking for an experienced individual to join our busy workshop and help keep our fleet of trailers safe, compliant, and road-ready.Here at Langdons,we havean amazing opportunity for a HGV...

  • Field Service Engineer

    1 week ago

    Bridgwater, Somerset, United Kingdom KION Group Full time £30,000 - £60,000 per year

    Exciting Career Opportunity as a Field Service Engineer at Linde Material Handling in the TA postcode area.Are you ready to take the next step in your career as a Field Service Engineer?Linde Material Handling, a global leader in forklift trucks and warehouse equipment, is seeking skilled Field Service Engineers to join our team. As a Field Service Engineer,...

  • Engineering Technician

    2 weeks ago

    Bridgwater, Somerset, United Kingdom Unternehmensgruppe Theo Müller Full time £25,000 - £40,000 per year

    Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer's Top 100 list of Britain's...

  • Engineering Technician

    7 days ago

    Bridgwater, Somerset, United Kingdom Müller UK & Ireland Full time £35,000 - £55,000 per year

    Müller UK & Ireland is Wholly Owned By Unternehmensgruppe Theo Müller Which Employs Over 31,000 People Throughout Europe. In The UK, Müller Develops, Manufactures And Markets a Wide Range Of Branded And Private Label Dairy Products Made With Milk From 1,300 Farmers In Britain.Müller Is Ranked Within The Top 20 In The Grocer's Top 100 List Of Britain's...

  • Senior Technician/ Supervisor

    7 days ago

    Bridgwater, Somerset, United Kingdom AMS Nuclear Engineering Full time £40,000 - £70,000 per year

    SummaryLocation: Bridgwater, SomersetContract: PermanentDiscipline: C&I EngineeringAbout AMSAMS Nuclear Engineering Ltd (AMS) designs, builds and supplies Control & Instrumentation based systems across the UK's nuclear industry, whether that be into the nuclear new build, nuclear power generation, decommissioning or defence sectors. Projects vary from small...

  • Electrical Technician

    5 days ago

    Bridgwater, Somerset, United Kingdom Turnbull Infrastructure & Utilities Ltd Full time £50,000 - £55,000 per year

    £50,000 to £55,000PermanentHinkley Point CAre you looking for a new opportunity this year? If so, then we have a great opening for an Electrical Technician to join Turnbull and work on Europe's largest civil engineering project at Hinkley Point C.What you'll doReporting to the Electrical Supervisor, the Electrical Technician will provide efficient...