Account Manager

Account Manager
London, W11 (with hybrid working)

About Us

We're Big Group, an award-winning, independent creative marketing agency who apply bigger thinking to everything we do. For over 30 years, we've been helping our clients create memorable EXPERIENCES, drive business results to amplify PERFORMANCE, innovate with technology to drive TRANSFORMATION, and nurture and connect brands with consumers to build genuine COMMUNITIES.

At Big Group, we value our employees, so have given them ownership of the company. In November 2022, we became an Employee-Owned Trust (EOT), meaning that on passing probation, every single employee owns a share of the company. This will, in turn, give employees more of a sense of belonging and transparency around the business and future plans. It also allows employees to potentially benefit financially from the success of the business.

We are now looking for an Account Manager to join us on a full-time, permanent basis.

The Benefits

- Salary of £32,000 - £35,000 per annum, depending on experience
- 23 days' holiday plus bank holidays
- Up to five paid days of charity work per year
- Hybrid working after passing probation
- Health cashback scheme
- Life cover
- Pension scheme
- Profit share
- Gym discounts
- Social events throughout the year
- A welcoming and friendly office environment
- Home & Tech scheme savings
- Salary sacrifice benefits, including cycle to work scheme, workplace nursery, and electric vehicle scheme

This is an exciting opportunity for an experienced account and/or project manager with a strong marketing background to join our growing Client Services team.

Here, you'll have the rare privilege of refining your expertise whilst leading the delivery of digital assets that set new standards of excellence across the industry.

On top of this, you'll also collaborate with creative minds, innovative thinkers and experts, broadening your professional network and gaining unparalleled exposure that will propel your career to the next level.

The Role

As an Account Manager, you will deliver integrated marketing campaigns for one of our retained, key client accounts.

Specifically, you'll be involved in account management, campaign management, creative development, and financial and analytical reporting.

With a vital focus of the role being digital, you will also work closely with our internal strategy, creative and events teams, as well as the digital, marketing and account management teams, to deliver superb consumer-facing campaigns that deliver.

Working alongside a Senior Account Executive and reporting to the Account Director, you will brief and liaise with the Digital Team regarding the primary elements of what we provide. This will include website updates and page builds, budget management, brief creation and responses, creative and production delivery, campaign analysis and external partner liaison.

Additionally, you will:

- Lead meetings, present campaign proposals, and provide accurate project reporting
- Support financial management through budgeting, reconciliations and project tracking
- Analyse campaign performance to provide insight and recommendations
- Contribute to idea generation and creative brainstorming sessions

About You

To be considered as an Account Manager, you will need:

- At least three years' marketing experience, including two years in account and/or project management
- Experience working with multiple stakeholders and managing client relationships
- Proven digital experience co-ordinating integrated marketing campaigns
- Experience producing briefs and collaborating with creative and digital teams
- Confident budget management, estimating and scheduling skills
- Strong communication and presentation skills, both written and verbal
- Proficiency in Microsoft Excel, PowerPoint, Outlook, Word and Teams
- The ability to thrive in a fast-paced environment