Independent Living Partner

We're looking for a dedicated Independent Living Partner to join our team in Bracknell, supporting customers across the Bracknell and Windsor area.

About the role
You'll play a key part in delivering housing management services within our Independent Living schemes for older people. This includes being the first point of contact for tenancy and leasehold queries, ensuring compliance and health & safety checks, and fostering strong community engagement.

Flexibility is essential, as you'll provide cover across multiple schemes and occasionally across our wider Independent Living geography. A full driving license and access to a car is required.

What we're looking for

• Excellent communication skills and a flexible approach
• A strong understanding of the needs of older people and a commitment to promoting independence
• Knowledge of housing-related issues and experience in tenancy management
• Confidence in using IT systems
• Ability to work independently (this is a lone working role)

Key responsibilities

• Deliver housing management functions for designated schemes/properties
• Support customers with welfare contact and make referrals to internal and external services where needed
• Manage the social alarm system and complete compliance checks
• Build resident involvement and encourage community activities

Additional information

• Normal service hours: 8am–4pm
• Flexibility to work outside normal hours, including evenings, weekends, and bank holidays when required
• Participation in emergency response for critical out-of-hours situations
• A DBS check will be required

If you have relevant experience or transferable skills, we'd love to hear from you

For more details, please review the full job description below.

INDABRI

Who we are

Abri is a large housing provider who own and manage more than 58,000 homes and various community assets, serving around 113,000 customers across the South of England.

We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms? 

 We're investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

• We're delivering 10,000 homes by 2030, ensuring affordable housing is built where it's needed most
• We're investing in our communities, to address local issues and create opportunities for everyone 

As we grow, we're re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.  

More information about Abri and our strategic objectives can be found at 

What you can expect

Benefit 4

Benefit 5

Benefit 6

What you can expect

28 days holiday + the opportunity to buy and sell holiday

Generous pension scheme with contributions up to 10%

Money off tons of high street and online retailers

Life assurance of 5x your annual salary

Generous parental and family leave

Health and wellbeing packages

Electric car scheme

Personal development opportunities

Colleague recognition scheme

Flexible working

Free eye tests

Cycle to Work scheme

About you

We've all got different backgrounds, strengths and experiences. But we share the same values. It's these shared values that bring us together as one team.

Our colleagues embrace these every day. Be the difference to our customers and colleagues, always curious and look for better solutions, achieve together by working in partnership with others, own it openly through working with others in an open and honest way, and finally embrace possibility and see changes and challenges as welcomed opportunities.

We also expect our colleagues to share Abri's commitment to safeguarding and promoting the welfare of children, young people and adults.

If you share our values and want to make a real difference in the world, you're on to a winner and we'd love to hear from you 

Be yourself

We're committed to promoting an inclusive culture. We welcome and respect the individual differences, life experiences and knowledge that all our colleagues bring into the workplace, and we value their contribution to our amazing company. Everyone is different, everyone is unique.

Flexible working

We recognise the benefits flexible working can bring and we aim to support colleagues who need to work flexibly wherever we can, provided the needs of both Abri and the colleague can be met. Please feel free to let us know about any flexibility you might need when applying for this role. We can't promise to give you exactly what you want, but we do promise to consider it fully.

To our agency friends

We already have a number of carefully selected agency partners who know our business well and who support our in-house recruitment team during exceptionally busy periods. We're not looking to add to our preferred supplier list right now but if you'd like to be considered at a future date please don't hesitate to register on our procurement portal.

Documents