Host Supervisor

4 days ago


Bristol BS, United Kingdom Winchester Wessex Hotel Full time

Job Description – Host Supervisor

Position: Host Supervisor

Department: Front Office / Guest Services

Location: Bristol Grand Hotel -Broad Street, Bristol, BS1 2EL

Role Summary

The Host Supervisor is responsible for overseeing the daily operations of the host/hostess team, ensuring smooth guest arrivals, warm greetings, efficient seating, and excellent guest experience. The role involves supervising the team, maintaining service standards, and coordinating closely with the front office and F&B teams.

Key ResponsibilitiesGuest Interaction

  • Welcome guests warmly and ensure a pleasant first impression.
  • Manage guest queries, reservations, and special requests professionally.
  • Handle guest complaints or concerns and escalate when required.

Team Supervision

  • Supervise host/hostess staff during shifts.
  • Ensure the team follows grooming standards, SOPs, and service etiquette.
  • Train new hosts/hostesses on guest service and seating procedures.

Operations Management

  • Manage waiting lists and monitor table availability (for hotels with restaurants).
  • Coordinate with F&B and Front Office teams for smooth guest flow.
  • Ensure lobby/guest area cleanliness and readiness at all times.
  • Maintain daily reports, guest logs, and reservation details.

Service Standards

  • Ensure consistent delivery of high guest service standards.
  • Support team members during peak hours.
  • Monitor guest satisfaction and suggest improvements.

Skills & Qualifications

  • Previous experience in guest services or hospitality preferred.
  • Strong communication and interpersonal skills.
  • Ability to supervise a team and handle guest situations calmly.
  • Well-groomed, friendly, and service-oriented.

Job Type: Full-time

Pay: £12.50 per hour

Work Location: In person



  • Bristol BS TA, United Kingdom Miller & Carter Full time £18,000 - £25,000 per year

    No CV to hand? No problem We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about youAs Part Time Shift Supervisor at Miller & Carter - Bristol, you'll give a warm welcome to everyone who visits. With a passion for great service and training great people, you'll...


  • Bristol BS TA, United Kingdom Miller & Carter Full time

    No CV to hand? No problem We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about youAs Part Time Shift Supervisor at Miller & Carter - Bristol, you'll give a warm welcome to everyone who visits. With a passion for great service and training great people, you'll...

  • Retail Supervisor

    2 weeks ago


    Bristol, United Kingdom Screwfix Full time

    Location: Screwfix Bristol, England, United Kingdom Retail Supervisor Join to apply for the Retail Supervisor role at Screwfix. Overview You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front‑of‑house helping customers or in the warehouse keeping our standards high, customers are always at the front of your...

  • Retail Supervisor

    3 days ago


    Bristol, United Kingdom Screwfix Full time

    OverviewAll the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your...

  • Shift Supervisor

    7 days ago


    Bristol, United Kingdom Sizzling Pubs - Yoeman Full time

    As Shift Supervisor at the The Yeoman, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. WHAT’S IN IT FOR ME? - Flexible shifts - to fit around you. - Love dining out? You'll love it even more with a massive 33% discount across...

  • Retail Supervisor

    1 day ago


    Bristol, United Kingdom Screwfix Full time

    **Overview** You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance,...

  • Supervisor

    1 day ago


    Bristol, United Kingdom Scarlett Pub Company Full time

    **The Famous Royal Navy Volunteer is looking for a Supervisor, to join the team and help run the business. 'The Volley' is a busy city centre pub, focused purely in independent UK beers, ciders & spirts.** For the past ten years since first opening our doors, The Volley has grown into one of the largest independent beer centered pubs in the South West. We...


  • Bristol, United Kingdom Burges Salmon Full time

    Role - **Front of House Supervisor**: **Category**: - Business professional **Team**: - Operations **Location**: - Bristol **Terms**: - Permanent **Do you have experience supervising a reception team in a professional environment? Are you skilled in providing exceptional customer service to clients and visitors? We are looking for a Front of House...

  • Shift Supervisor

    2 weeks ago


    - Baldwin St, Bristol BS RU, UK, United Kingdom O'Neill's Bristol Full time £20,000 - £30,000 per year

    No CV to hand? No problem We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you As Part Time Shift Supervisor at O'Neill's Bristol,you'll give a warm welcome to everyone who visits. With a passion for great service andtraining great people, you'll lead a...

  • Retail Supervisor

    7 days ago


    Bristol, United Kingdom Screwfix Full time

    Retail Supervisor Location: Screwfix, Bristol, England, United Kingdom Screwfix is inviting applications for a Retail Supervisor to join our team. Overview You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front‑of‑house helping customers or in the warehouse keeping our standards high, customers are always at...