Customer Care Operative

2 weeks ago

Beaconsfield, Buckinghamshire, United Kingdom Shanly Group Full time £25,000 - £35,000 per year
Are you a skilled multi trade wanting to work with an award-winning regional housebuilder?

Shanly Homes is looking for a Customer Care Operative to join their team covering our Thames Valley regional sites in the Buckinghamshire, Berkshire and North London areas.

About the role

As Customer Care Operative you will have your own company vehicle to travel around our developments to:

Carry out a range of remedial work for our customers who have moved into their new homes.
  • Ensure that all work is to a high standard, delivering a great service to our customers.
  • Be fully prepared for each job with the necessary tools, paint, supplies, etc so that work is carried out as efficiently as possible.
Accurately record and access information on our customer care software (ClixiFix).
  • Complete all the necessary information on work completed and raise if any follow up is required.
Maintain good communication with customers and our customer care team.
  • Answer any customer questions regarding the work being carried out and be aware of when to escalate points to the team.
About you
  • Multi-trade background e.g. carpentry, tiling, painting and decorating, mastic, plastering, etc.
  • Practical approach to resolving customer defects.
  • Full, clean driving licence and residing within easy reach of our Southern regional developments.
  • Customer focused and wanting to deliver a high standard of service to our customers.
  • Great communication skills.
  • Good at planning out work and what equipment/supplies, etc is needed in advance.
  • Friendly and professional approach.
  • Proactive problem solver, using your initiative to find solutions.
  • Confident IT skills and ideal if you have previous use of customer care software.
Please note as this role is working in our customers' homes, we will conduct a criminal records check.

What we offer in return
  • Friendly, supportive team with a welcoming culture.
  • A privately-owned business with all the benefits of a financially strong company that has stood the test of time.
  • Competitive salary and company vehicle for business use.
  • Discretionary annual and long-term bonus schemes.
  • Pension scheme paid via salary exchange.
  • Annual leave starting at 25 days to a max of 30 days.
  • Free life assurance.
  • Many wellbeing benefits - on-demand GP service, free weekly fitness classes, discounted gym membership, Employee Assistance Programme and a cycle to work scheme.
  • Discount scheme with savings across a range of sectors.
  • Plus many social events throughout the year.

  • Customer Representative

    6 days ago

    Beaconsfield, Buckinghamshire, United Kingdom Nationwide Building Society Full time

    LocationBeaconsfield / BuckinghamshireOther LocationsHigh Wycombe / BuckinghamshireChesham / BuckinghamshireSalaryFrom £25,250ContractPermanent (Full Time)Reference965Closing Date28 October 2025Job descriptionAt Nationwide, a Customer Representative role is having the ability to best support our customers with our great services, across all our channels ....

  • Operations Co-ordinator

    2 weeks ago

    Beaconsfield, Buckinghamshire, United Kingdom World Challenge Full time

    About World ChallengeWorld Challenge has spent over 30 years empowering young people through experiential travel, offering them the chance to lead student expeditions across the globe. Through these journeys, students develop key life skills such as leadership, resilience, and self-belief. We collaborate with schools to create transformational travel...

  • Client Liaison Manager

    2 weeks ago

    Beaconsfield, Buckinghamshire, United Kingdom Avery Healthcare Group Full time £40,000 - £60,000 per year

    Job summaryAs a Client Liaison Manager at Avery Healthcare, you will be responsible for managing the sales and marketing processes in the home, ensuring the effective daily operation of the Sales & Marketing Department, meeting and exceeding budget targets, filling the home with the agreed client base, and maximizing revenue. You will be a warm,...

  • Client Liaison Manager

    2 weeks ago

    Beaconsfield, Buckinghamshire, United Kingdom Avery Healthcare Group Full time £25,000 - £40,000 per year

    Job Introduction Shift Details: 9 AM to 5.30 PMAt Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives every day - your compassion and dedication truly make...

  • Showroom Project Coordinator

    6 days ago

    Beaconsfield, Buckinghamshire, United Kingdom Schmidt Groupe Full time £25,000 - £40,000 per year

    60 years of growthSchmidt is Europe's leading kitchen and interior solutions brand with 700 showrooms globally—but we're proud to still be family-owned and run, with our founder Hubert Schmidt's grandchildren now leading the company. With no shareholders to answer to, our people are our priority—our customers, dealers, and employees. That outlook comes...

  • Junior Patient co-ordinator/ Administrative Assistant

    2 weeks ago

    Beaconsfield, Buckinghamshire, United Kingdom HA Medical Ltd Full time £28,000 - £44,000 per year

    Full Job DescriptionPatient co-ordinator/Administrative assistantDo you have excellent customer service skills and are looking for a role with training and providing the best in patient care?We are a hair transplant clinic located in beaconsfield looking for someone to work as a patient pathway co-ordinator.This exciting job role provides individuals with...

  • Seasonal Sales Assistant/Driver

    7 days ago

    Beaconsfield, Buckinghamshire, United Kingdom Majestic Wine Warehouses Full time £15,000 - £25,000 per year

    LocationBeaconsfieldDiscipline:Retail OperationsJob type:Seasonal Fixed TermJob ref:041511Published:about 1 hour agoGet Festive with Majestic WineJoin the celebration at Majestic Wine Beaconsfield this ChristmasReady to make this season sparkle? Majestic Wine, the UK's No.1 specialist, is on the lookout for passionate, driven, and festive-loving individuals...

  • General Manager

    2 weeks ago

    Beaconsfield, Buckinghamshire, United Kingdom Fego Beaconsfield Full time £30,000 - £50,000 per year

    General Manager – Fego Caffe BeaconsfieldFull-Time | Daytime OnlyLocation: Fego Caffe, BeaconsfieldFego Caffe Beaconsfield is looking for a General Manager who leads with warmth, generosity, and confidence. Someone who enjoys creating a home-from-home atmosphere, develops a strong and happy team, and takes ownership of the café with pride and...

  • Restaurant Manager

    1 week ago

    Beaconsfield, Buckinghamshire, United Kingdom Crowne Plaza Gerrards Cross Full time £40,000 - £60,000 per year

    Job Ref: CG12169Branch: Crowne Plaza Gerrards CrossLocation: Crowne Plaza Gerrards Cross, BuckinghamshireSalary/Benefits: Great Salary + Cairn Staff Rate + Other BenefitsContract type: PermanentHours: Full TimeHours per week: 45Posted date: 03/11/2025Closing date: 05/12/2025Hospitality Starts Here – Build Your Future with Cairn GroupAre you ready to grow...

  • Practice Nurse

    2 hours ago

    Beaconsfield, Buckinghamshire, United Kingdom DOCTORnow Ltd Full time

    Set in a beautiful heritage building, DOCTORnow is a long established Private General Practice in Old Beaconsfield, Buckinghamshire and, due to expansion, we have an exciting opportunity available for a practice nurse to join our growing team. This part time position is for a Friday only, hours of 08:30 - 17:00.Primary philosophy· Ensure that DoctorNow &...