HR Systems

The HR Function
The HR function is split across several key areas Business Partnering; Talent and Culture which includes, Diversity, Equity & Inclusion; Reward & Benefits; Services & Policy; and Organisational Learning & Development, all working collaboratively together and with the wider business to deliver the people aligned Firm strategy. Providing a trusted, high-quality service and delivery in line with our Firm values is key to the professional reputation of the function.

Role Purpose
The HR Systems and MI Manager will be responsible for managing and optimising the Firm's HR system and delivering insightful management information (MI) to support strategic decision-making within the Firm. This role involves ensuring the effective use of HR technology to streamline processes and enhance data-driven decision-making capabilities. The role holder will work closely with HR, IT and Finance teams, to ensure the right solutions and processes are in place to support the evolving needs of the business.

Roles and Responsibilities (this is a broad but not exhaustive list)

HR Systems Management

• Oversee the implementation, maintenance, and optimisation of the Firm's HR system to ensure it meets the Firm's needs, now and in the future.
• Provide technical leadership and delivery around configuration, change control, management of releases/upgrades, and issue resolution, collaborating with external partners/vendors where required
• Leverage system improvements to help drive operational stability, process automation and innovation.
• Ensure data integrity and security within the HR system.

External Relationships Management

• Manage relationships with external system partners and vendors to ensure effective service delivery and system performance.
• Working with Procurement, negotiate contracts and agreements to secure favourable terms.
• Monitor vendor performance and address any issues to maintain high standards of service.

Management Information (MI)

• Develop and deliver comprehensive MI reports to support strategic HR initiatives and business decisions, ensuring single source of the truth.
• Analyse data trends and provide actionable insights to HR and leadership teams.
• Ensure accuracy and timeliness in reporting.

Stakeholder Engagement

• Work closely with HR, Finance, and other functions to understand their data and HR system needs and deliver tailored solutions.
• Have a deep level of understanding regarding how data flows between the core HR database and other systems across the Firm and specifically the downstream impacts on other departments.
• Provide training and support to HR team and other users of HR systems.
• Work closely with the HR Advisory team to ensure systems effectively support data requirements and transactional HR processes, enhancing operational efficiency

Process Improvement

• Identify opportunities to streamline HR processes through technology and automation.
• Lead initiatives to improve data collection and reporting methods.

Compliance and Best Practices

• Ensure HR systems and processes comply with all relevant legal and regulatory obligations including the Solicitors Regulation Authority (SRA) Standards and Regulations, and Principles.
• Stay updated on industry best practices and emerging technologies in HR systems and MI.

Project Management

• Lead HR systems projects, including new implementations and enhancements.
• Manage project timelines, budgets, and resources effectively.

Skills and experience

• Proven track record in managing HR Information Systems, preferably SAP SuccessFactors.
• Proven experience in HR systems management and MI delivery, preferably within a law firm or professional services environment.
• Experience of leading HR systems implementation projects
• Proficiency in HR software and data analysis and reporting tools.
• Experience of leading teams.
• A background in HR with an understanding of the people lifecycle is preferable.
• Bachelor's degree (or equivalent) in Human Resources, Business Administration, Information Technology, or a related field is preferable.

Person specification

• Strong analytical skills with the ability to interpret complex data sets.
• Strong communication and stakeholder management skills.
• Detail-oriented with a focus on accuracy and quality.
• Proactive and solution-focused approach to problem-solving.
• Able to work collaboratively and collegiately, to build and maintain key internal and external relationships.
• Strong organisational skills with the ability to manage multiple priorities.
• Self-motivated with a strong sense of accountability and the ability to work independently, driving results with minimal supervision.
• Excellent communication and interpersonal skills, with the ability to influence and advise at all levels of the Firm.
• Shows flexibility and able to thrive under pressure in a fast-paced, dynamic environment, maintaining focus and effectiveness in challenging situations.
• Ability to work independently and as part of a team.

Behaviours

• Working together

• Integrity and respect

• Inclusive

• Personal impact and growth

• Driving high standards

• Commercial mindset

• Client - centric

• Responsible Business

Hybrid working
- We adopt a hybrid and flexible working approach, dependent on the requirements of the role and subject to manager approval.

For a detailed specification please download the job description in the documents section of this page.

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