Cleaning Team Leader

Salary: £32,874 – £35,772 pa pro rata (Please note it is Northumbria Police policy to appoint at the beginning of the band)

Location: Based in Washington however managing staff in Gateshead, South Tyneside and Sunderland and will be expected to travel to all locations forcewide.

Hours/Contract: Part Time Permanent, Monday and Tuesday 7am – 3pm

The role

Here at Northumbria Police, we think our region is amazing It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us in our Business Services Department as Cleaning Team Leader.

The role involves managing cleaning supervisors and their teams to ensure that service delivery standards and requirements are met and Health and Safety regulations are adhered too.

This is a job share role with another Cleaning Team Leader who works Wed, Thurs and Fri.

What you'll do

• Manage the recruitment, appraisal, development, mentoring and discipline of allocated staff ensuring they have the knowledge, skills and experience to achieve the required standards and performance
• Manage the Cleaning Supervisors and their teams based in numerous locations within Sunderland, South Tyneside and Gateshead.
• Manage resource levels, plan and prioritise workloads to ensure the cleaning specification and standards are being met in each location
• Coordinate the bespoke training programs put in place for all cleaning staff in line with the force's requirements and demand.
• Manage the cleaning delivery in line with agreed Service Level Agreements, monitoring and evaluating performance including undertaking agreed quality checks and audits in line with agreed standards.
• Evaluate and monitor all cleaning machinery and equipment to ensure that staff and buildings have the most appropriate equipment available, to support the highest standard of cleaning across the force area
• Carry out regular audits and inspections of standards to assess the quality and output of the cleaning service provided.

This role involves travel, so you'll need access to your own car. Don't worry—mileage costs are reimbursed

What you'll bring

• Experience of supervising staff. Good leadership skills
• Good knowledge of cleaning and Health and Safety
• You'll need to have excellent planning and organisational skills to ensure a high quality of service to our customers
• You'll also need a valid UK driving licence to travel between sites when required
• Excellent verbal and written communication skills with the ability to adapt to a variety of stakeholders
• The confidence to manage expectations of numerous stakeholders
• Experience of problem solving at different levels, carrying out investigations, risk management and assessment.

This is a varied role where you'll also provide support to staff across the force. You'll need be flexible in your approach and able to manage a variety of people in different roles.

We know it's important for you to feel that you're not only part of a great team, but part of a community. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

Harnessing these differences creates a productive environment in which everyone feels valued, and their talents are fully utilised. Appointments are based on merit alone.

Just so you know

Our application form will help us understand how your work, education and life experience has prepared you for the role of a Cleaning Team Leader with #TeamNP. To help support your application research what makes us tick here at Northumbria, the role you're applying for and the values and behaviours that contribute.

The recruitment process will consist of the initial application form followed by a face to face interview. Just so you know, you can save your application and come back to it any time prior to the closing date on the advert.

We are proud members of the Business Disability Forum, working together to improve the lives of disabled employees. As a Disability Confident Leader, we are committed to offering an interview to disabled applicants who meet the essential criteria for the role. In cases of very high application volumes, we may prioritise those who most closely meet the criteria, applying the same fair approach for all candidates.

If you tell us that you have a disability, we can make adjustments to support you through the recruitment process (for example we can arrange extra time for tests or provide a sign language interpreter) You can get in touch with us via for any support regarding the application process. Please provide us with plenty of notice so we can ensure your visit goes smoothly.

Use of AI in Applications: At Northumbria Police, we embrace innovative technologies to enhance our recruitment process. We understand that candidates may use AI tools to assist with their applications. While AI can be a valuable resource, we encourage applicants to ensure their submissions accurately reflect their personal qualifications, experiences, and skills. Our selection process includes thorough evaluations to verify the authenticity and suitability of all applications. We value genuine and thoughtful responses that showcase your unique strengths and perspectives.

If your application is successful, we'll ask you to complete a Recruitment Vetting (RV) form, therefore you must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references.

Terms of appointment

This is a permanent role subject to a six-month probationary period.

If you are successful in your application, you will have a six-month probation period with us where you will be unable to apply for any other post advertised internally or externally.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.